Quality Assurance Analyst, Check Operations & Compliance
Bank of America ATM
Bank of America is hiring a Quality Analyst to monitor and evaluate the quality of inbound and outbound communications and case reviews. The role focuses on documenting issues, providing feedback for coaching, and ensuring actions comply with regulatory requirements. You will support testing, SLA adherence, and process improvement across the Check Operations function. Ideal candidates have 2+ years in Check Operations, strong QA skills, and the ability to work independently in a high-volume #J-18808-Ljbffr
Vacancy posted 4 days ago
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