FT - Maitre d' for Sushi by Bou - Westin Tempe

FT - Maitre d' for Sushi by Bou - Westin Tempe The Westin Tempe is looking for a FT - Maitre d' for Sushi by Bou to join our amazing Team! Hours/Shifts - PM availability - including weekends and holidays Hours/Shifts - PM availability - including weekends and holidays Summary of Benefits Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels Flexible Schedules Career Growth & Development Insurance Benefit Available for both Full Time and Part Time Team Members 401k Plan and Company Match Program Vacation Pay / Sick Pay - Full Time and Part Time Team Members Holiday Pay - Full Time Team Members Amazing Recognition Programs/Giving Back - Community Outreach Tuition Reimbursement Role Summary A Maitre d' for Sushi by Bou takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. A Maitre d' for Sushi by Bou oversees the daily front‑of‑house operations for Sushi by Bou, ensuring a seamless, elevated, and guest‑focused dining experience. This role serves as the primary point of contact for guests, managing reservations, pacing of service, and overall dining room flow while upholding the highest standards of hospitality. Required Skills and Abilities Must have the ability to communicate in English. Self‑starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch‑in" and help co‑workers with their job duties and be a team player in a fast‑paced restaurant or hotel setting including working evenings, weekends and holiday availability. Ability to grasp, bend, lift and/or carry, prolonged standing and walking or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule. Ability to transport large trays weighing up to 50lbs. Experience Previous experience required including cash handling and customer service. Experience in hospitality a plus. Licenses or Certificates Ability to obtain both Maricopa Health Card (Food Handlers Card) and Alcohol Certificate - required. Performance Standards Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE This description excludes non‑essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all‑inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job‑related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Crescent Hotels & Resorts