Senior AI/ML Engineer

Business Unit: Store Support Centre (SSC)

Time Type: Full-time

Description & Requirements

Who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. That includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

The Enterprise Data & AI team is a strategic and operational driver of growth for lululemon, owning and building the data and AI platforms and products that enable the enterprise to operate with intelligence at scale. The team leads the design and delivery of a trusted unified data foundation, advanced analytics capabilities, and AI solutions across lululemon’s vertically integrated retail ecosystem, embedding strong data governance and responsible AI practices from the very beginning. By applying AI to critical business challenges and creating new, transformative AI solutions, the team helps reshape how lululemon operates. Through deep partnership with product, technology, and business teams, Enterprise Data & AI accelerates product innovation, unlocks measurable value, elevates guest and educator experiences, and drives enterprise efficiency.

Core responsibilities

As a Senior AI/ML Engineer, you will lead the delivery of scalable AI/ML solutions to business problems. You will build, deploy, scale and maintain AI/ML solutions. You will apply engineering best practices, implement rigorous evaluation frameworks, and design MLOps and observability standards. You will be the technical authority for ML engineering challenges from setting up model training and fine‑tuning to architectures and system design for serving AI/ML inference solutions in production. You will help drive AI/ML engineering excellence through mentorship, design reviews, and platform investment. In this role, you will own technical delivery and partner with applied scientists, software engineers, and product teams to realize AI capabilities into production.

• Lead delivery of applied AI/ML solutions, including data pipelines, model training and experimentation infrastructure, evaluation systems, production‑ready pipelines and APIs, and ML Ops for monitoring models or solutions in production.
• Define ML engineering standards for model development, evaluation, and deployment; implement reusable training pipeline templates
• Design and implement model evaluation systems and tooling including benchmark suites, human evaluation workflows, and online experiment platforms in partnership with applied science teams
• Lead architecture and engineering of LLM and GenAI systems including RAG pipelines, fine‑tuning infrastructure, and agentic frameworks
• Build and maintain AI observability frameworks covering model performance, data drift, training health metrics, and responsible AI monitoring
• Build and operate distributed training pipelines for advanced ML and GenAI models
• Implement scalable model serving architectures for real‑time and batch inference
• Develop reusable MLOps components to support experimentation, deployment, monitoring, and rollback
• Partner with AI/ML scientists to productionize models while meeting accuracy, performance, reliability, and responsible AI requirements

Qualifications

• Bachelor's or Master’s degree in computer science, machine learning, or related technical field; Master's or equivalent experience beneficial
• 6-10 years of experience building and delivering AI/ML solutions into production
• Demonstrated ability to define software engineering standards for AI/ML systems across the domain including code quality, testing requirements, service design patterns, and API contract guidelines
• Demonstrated ability to define model implementation and training standards including architecture patterns, evaluation criteria, and responsible AI assessment frameworks adopted across the domain
• Demonstrated ability to define ML Ops platform standards and reusable deployment templates adopted across the domain
• Experience with common ML tools and frameworks and implementation such as Python, Spark, Airflow, MLFlow, feature stores, cloud ML platforms

Must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, a do not take yourself too seriously.

Additional notes Authorization to work in the United States is required for this role. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment visa at this time for this role.

Compensation and benefits package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $176,760-$232,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Parenthood top‑up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Workplace arrangement

In‑person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at View email address on click.appcast.io. In your email, please include the position title, the location of the position and the nature of your request.