Manager, Product Operations

Manager, Product Operations

Manager, Product Operations – MPMS Card Fulfilment
Overview
Prepaid Management Services is Mastercard's in house program manager, supporting distributors with all aspects of end-to-end card sales and issuance.
Traditionally focused on the travel sector, this business unit is driving forward Prepaid throughout the world with innovative and leading solutions, that we integrate with Global brands. The expansion into other prepaid sectors such as gift, everyday, corporate, loyalty and digital offerings offers a diverse platform and product suite for expansion and growth.
The role holder will work as part of the Card Operations team within MPMS, responsible for supporting the forecasting & demand planning, production, replenishment and distribution of all card, component and packaging items.
The work will include support for the Global and Regional product teams on up-to-date card and collateral items, through maintenance demand planning and customer stock management. Also, supporting the vendor management and SLA and quality oversight to support monthly Service Reviews.
The ideal candidate is passionate about driving excellence throughout the supply chain with a focus on customer experience, highly motivated, intellectually curious with an exceptional attention to detail, analytical, and professional with excellent communication skills.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.