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Production Generalist

East Fork began in 2010 as one potter throwing pots and filling a wood-fired kiln on an old tobacco farm in the mountains of North Carolina. Today we are one of the largest remaining dinnerware manufacturers in the US, making over 600,000 pots a year.

We're a Certified B Corporation, a distinction that speaks to our accomplishments and decisions that prioritize more than just our bottom line and hold us accountable to work for the betterment of our employees, customers, suppliers, communities, and environment. Our work is always led by our mission - In everything we do: Set a beautiful and abundant table.

We do all of this with a spirit of steadfast commitment to make products of unmatched material quality while using our business to contribute to a more joyful and equitable world.

Position Description

The Production Generalist is responsible for executing a variety of tasks surrounding pottery production. This position is responsible for the production and supporting tasks of the forming, glazing, kiln, and QC processes through the completion of daily and weekly make lists. The Production Generalist will be assigned to various roles within the Production Department as needs arise. Responsibilities may include operation of forming equipment, trimming/handling of pieces, glazing pieces, loading & unloading kilns, and sanding and inspecting finished pieces, while working closely with other team members. It is important that the Production Generalist enjoys and is comfortable working as a part of a team, has acute attention to detail, and works well with similar daily routines.

Responsibilities

• Producing pottery as outlined in the weekly production schedule
• Trimming, handling, finishing, or glazing pieces according to East Fork's standard operating procedures and quality standards
• Measuring and recording process quality data at least once daily, and more often as needed
• Entering accurate production data daily
• Adhering to daily schedule and informing the Lead of any challenges or roadblocks that impeded workflow or required a shift in tasks
• Preparing machines for the next day to adhere to production scheduling
• Troubleshooting machines and processes when necessary
• Communicating with the Leads regarding any issues, material needs, or questions regarding training or work assignments
• Participating in daily production meetings and regular team meetings
• Adhering to testing protocols, filling out routers appropriately and ensuring that routers follow wares through the production process as necessary
• Maintaining a clean and sanitary work area daily
• Effectively receiving and applying feedback
• Adherence to East Fork's safety standards and protocols
• Adherence to East Fork's Attendance Policy
• Professional & effective communication with all team members

Reports To

Operator for your assigned team

Collaborates With

Production Team

Direct Reports

None

Measured Metrics and Review Schedule - All Forming Teams

Your first review will be 90 days after your start date, then a six-month check-in and a development review annually for the duration of your employment. During each review, your performance and ability to achieve the following metrics will be evaluated.

• Production requirements are met, and daily tasks are completed as assigned by the make lists
• A consistent rate (pots per hour) in trimming, forming, and or glazing is maintained
• Pieces are made and finished to East Fork's standard of quality
• Tool changes are conducted independently, with accuracy and consistency across runs
• Formed weights and clay hardness are tested daily
• Accurate production data is entered daily
• Adherence to East Fork's safety protocols
• Adherence to East Fork's Employee Attendance Policy

Classification

This position is full time, non-exempt.

Pay Rate/Grade

East Fork shall pay you $22 hourly at Grade 1

Estimated Weekly Hours

Monday - Friday 8AM-4PM

Qualifications

• Promotes the culture and values of the company while maintaining a positive work environment
• Strong preference for production / manufacturing experience
• Positive attitude and ability to work as a part of a team
• Ability to multitask while maintaining a calm and collected demeanor
• Strong work ethic
• Ability to problem solve and willingness to learn new skills
• Willingness to work with flexibility and adjust to changing systems
• Ability to learn to effectively operate production related equipment
• Ability to keep accurate, ongoing logs
• Ability to maintain attention to detail and craftsmanship
• Ability to avoid third party feedback loops and siloed conversations
• Works well with similar daily routines and tasks
• Collaborates across cultural differences
• Ability to respect and communicate across lines of cultural differences
• Ability to address conflict by assuming positive intent and seeking to understand
• Ability to embrace a mistake w/ out fault
• A commitment to center the active process of self awareness

Physical Demands

• Standing for extended periods
• Ability to lift 50 lbs as needed
• Repetitive bending, lifting, and hand/arm movements

What Can We Offer

• Paid Time Off (PTO)
• Paid Holidays
• Sick Leave
• Bereavement Leave
• Paid Medical Leave
• Employee Assistance Network
• Court Activity Leave
• Employee Discount
• Employer funded $10k group life insurance plan
• Employer Subsidized Health Insurance Plans
• Voluntary Vision & Dental Plans
• Employer matched 401(k)

Values at Work

Craft: Craft is not the things we make, it's the way we make them. It's the spirit in which we approach our work, to make it nice, to aspire to mastery, and it demonstrates our care about the person who will use the product of our work and how our work impacts their life.

Generosity: We work towards a model of shared prosperity, setting a bigger, more inclusive, more equitable table for everyone we meet - from our employees to the communities in which we live.

Consideration: We approach each other with focus, clarity, and kindness. We think deeply about the outcome and impacts of our actions, on our organization, the individuals within it, our customers, our environment, and our community.

Curiosity: We stay in our beginner's mind, humble, aware of how much we do not know, striving earnestly and open-heartedly towards our shared success.

Diversity, Equity and Inclusion

It is important that all prospective job candidates are aware of our company values and of our commitment to building an inclusive company culture. As a white-led organization, we acknowledge that the realities of white supremacy, hetero/cis-normativity, and patriarchy, work in tandem to oppress both people and planet; and that through our own proximity to power, we have benefitted from systemic inequity. We are committed to confronting and rectifying our privilege in service of co-creating an equitable workplacea space where people can show up authentically in mind, body, and spirit. We honor the collective sum rather than a monolithic experience to reveal a path of excellency, yours and ours. As we continue to build momentum within our anti-racist work we pledge to be intentional in crafting actions that support diversity, equity and inclusion in our framework, and we invite all East Fork team members to contribute to this goal.

Levels for Role

Level One

Production Generalist