General Manager

General Manager

Are you an energetic, progressive business leader who is well-versed in motivating teams and developing an innovative store operation? Do you have at least three years of proven experience in store management and have no problem working one part in the trenches, one part in a leadership role to help accomplish financial and strategic goals in a fast-paced, challenging industry? If this sounds like you, do your best work with Acme Tools as the General Manager of our Plymouth, MN location!

Since 1948, Acme Tools continues to be a premier retailer of tools and equipment at our locations in North Dakota, Minnesota, and Iowa and online by serving contractors, woodworkers, and do-it-yourselfers with a wide selection of tools and equipment from all the major manufacturers. As a family-owned operation for over 75 years, we are employee centric, family-friendly, community involved, and growth minded.

You'll Enjoy:

• On-the-Job Training
• Professional Development Programs and Training
• Competitive Pay
• Generous PTO – Start accruing PTO on your 1st day
• Paid Holidays – We are closed the 6 major holidays of the year
• Maternity Leave partially paid with our Short-Term Disability
• Work Environment – Everyone takes pride in their work and can see their impact on the company
• Employee Discounts
• Progressive Growth Opportunities

We Also Provide:

• Medical, Dental and Vision insurance plans to fit any lifestyle & family
• Medical & Dependent Care Flexible Spending Accounts
• Accident, Cancer, and Critical Illness supplemental insurance programs
• 100% Company-paid Short- and Long-term Disability
• 401(k) Program and Company Matching
• 100% Company-paid Group Life Insurance 1x your annual wage
• Additional Voluntary Life Insurance

What You'll Take Ownership Of:

• Establishes, controls, and supervises all store activities, including development and implementation of goals and objectives to meet business strategic planning and profitability growth targets
• Recruits, interviews, and approves the hiring and wages of new personnel in the store, as well as transfers and promotions
• Engage directly with clients in the field to generate leads, close sales, and expand our customer base.
• Provide critical support to the sales team, assisting with customer inquiries, preparing sales materials, and ensuring smooth sales operations.
• Accompany sales representatives on client visits to offer additional support, gather insights, and enhance customer interactions.
• Stays aware of daily gross sales, reviews data processing reports
• Directly supervises, trains, develops, and conducts timely performance reviews of the sales staff, service, and other employees in the performance of their duties
• Assists in preparing budget and sales forecasts for the store
• May occasionally perform the duties of sales personnel and counter service employees as outlined in the job descriptions of those positions
• Analyzes and solves customer problems, complaints, resolving major problems with delinquent accounts and service problems
• Advises management on ways to improve policies, operations, shipments, deliveries, store warehousing, and displays
• Assists in negotiating agreements with major suppliers, seeking the best price, discount, terms, and delivery conditions
• Assists and advises in overall planning and participation of special sales and promotions
• Keeps abreast of industry trends; attends trade shows and conventions
• Suggests and helps with the selection of new items; also helps in the disposition of slow-moving items, surplus, and discontinued merchandise
• Keeps informed on competitors' activities, promotions, pricing, new products, etc.
• Assumes overall responsibility for the inside and outside physical appearance and safety conditions inside and outside the store facility
• Serves as the principal public relations person for the store and works with advertising to showcase products and promotions within the store
• Maintains a cooperative relationship with staff, management, and supervisors at all other Acme Tools locations
• Works closely with Human Resources to comply with safety standards and workforce training
• Other duties as assigned

Need-To-Haves:

• Bachelor's degree in business field or equivalent experience
• Minimum 2-5 years of experience in outside sales/sales management
• 3+ years of management experience of a mid-to-large sized workforce
• Strong leadership skills to effectively communicate, coach, train, motivate, and develop employees, as demonstrated through supervisory experience
• Detailed knowledge of accounting principles, as well as ability to ability to analyze, and interpret financial reports
• Knowledge of retail operations
• General knowledge of purchasing and inventory control practices and applications
• Strong problem solving, negotiation, oral and written communication, organization, presentation, and computer skills.
• Ability to lift up to 30lbs
• Valid Driver's License with a clean driving record
• Ability to work additional hours and travel as business dictates, including occasional Saturdays

Love-To-Haves:

• 5+ years of retail management experience
• Knowledge of service department operations

Employment offers are contingent on drug-screen and background check. Acme Tools is an equal opportunity employer.

Employment offers are contingent on drug-screen and background check. Relocation to Plymouth, MN required. Acme Tools is an equal opportunity employer.