Law Enforcement Security: Airport Shift Supervisor - Armed

Job Description

Job Description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal Services is seeking the position of a Law Enforcement Security: Airport Shift Supervisor - Armed

The Law Enforcement Security: Airport Shift Supervisor - Armed will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. An Armed Security Shift Supervisor acts as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. They supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Each LEO will possess the following minimum qualifications (NO EXCEPTIONS):

To be considered, all applicants must meet the following criteria:

• 2+ years of professional law enforcement experience in the U.S. after graduating from a certified law enforcement academy (Federal, State, or County level)
• Experience in de-escalation, incident report writing, patrolling in high traffic areas, and communication skills.

Pre-Employment Requirements:

• Graduate of Law Enforcement or Military Police Training Program (must provide credentials upon applying)
• Valid Driver's License 
• 22+ years of age
• Must be able to read, write and speak English fluently

Basic Qualifications: The basic qualifications listed below are representative of the relevant knowledge, skills, and/or experience required in order to be hired. These are requirements that we have determined are the minimum a candidate must have in order to be successful in this role.

Formal Education, Licenses, and Certifications Required:

Applicant must complete one of the following approved programs:

• 1. Certified State law enforcement recruit training.
• 2. Certified County law enforcement recruit training.
• 3. Federal law enforcement training.
• 4. Programs approved by the Director.
• 5. Each LEO will possess the following minimum qualifications:
• No felony convictions or convictions for abuse of a household member under Lautenberg Amendment to the Gun Control Act of 1968 (18 U.S.C. § 922(g)(9)) or documented truthfulness infractions in violation of Giglio/Henthorn for federal impeachment proceedings (referring to the decisions in Giglio v. United States, 405 U.S. 105 (1972) and United States v. Henthorn, 931 F. 2d 29 (9th Cir. 1991)).

*A valid driver’s license will be required for driving positions.

Knowledge and Skills Required:

• Must be able to supervise Contractor’s personnel and work effectively with airport management, tenants, other law enforcement agencies and the public on matters relating to security disputes, complaints on the performance, conduct or behavior of subordinate employees.

Other related attributes that would enhance hiring consideration: These are other criteria that may enhance the hiring decision but would not rule out the candidate for consideration if not present.

• Shall have no record of moral turpitude, domestic violence, untruthfulness, or mental or emotional disorders which may interfere with performance of duties.

Responsibilities:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Ability to exercise sound judgement and render immediate, appropriate decisions, under stressful conditions.
• Maturity in conduct behavior and attitude.
• Ability to take orders, follow instructions, accept and assume responsibility for one’s actions.
• Alertness, attentiveness, and professional conduct. Ability to recognize, respond and take appropriate and corrective actions to various situations.
• Strong moral character. Must possess high standards and be truthful.
• Ability to effectively communicate, verbally and in writing in English.
• Courtesy in inter-person relationships with the public, airport employees, tenants, law enforcement and security personnel.
• LEOs may be required to provide a court appearance for citations that are issued on behalf of DOTA. Contractor shall provide replacement staffing for LEOs that are required to attend a court proceeding.

Physical Requirements and Environment:

• Mentally and emotionally capable of performing all duties required for their assigned Post/duties.
• In good physical health and be fully capable of performing normal or emergency duties requiring moderate to arduous physical exertion such as standing, walking patrolling for an entire shift(s), climbing stairs, running and self-defense.
• Ability to perform essential physical tasks, with or without reasonable accommodation, including:
• Lifting and carrying objects weighing up to 25 lbs. (e.g., fire extinguisher) for a designated distance.
• Assisting in the safe evacuation of individuals, including carrying a small child or providing support to persons with limited mobility.
• Subject to a random drug screen.
• Must be able to exercise physical force, if required, in the execution of their official duties.
• Be able to successfully pass a security background check conducted by the DOTA pass and ID office.
• Well-groomed and neat in appearance as officially commissioned representatives of the State.
• Pass and complete a one-time physical examination within the past 6 months.
• Pass a 12-panel drug test and pass all future random drug testing.
• Correctable, vision to 20/30 each eye with normal color vision.
• Able to hear at a normal conversational level. A hearing aid may be used to.

QUALIFICATIONS/REQUIREMENTS:

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner

• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Communicate staffing needs on shift to Account Manager or Operations Manager
• Assure that officers receive appropriate training, developing them in both technical and professional skills
• Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager
• Administer JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures
• Assist Account or Operations Manager to manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Pay Rate: $37.00 per hour

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: