Key Account Traffic Controller

Shaping the Future of Logistics- Your Career Starts at Rhlig

Whether it's sea freight, air freight, or contract logistics, at Rhlig Logistics you'll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we've built our reputation on reliability and trusted partnerships.

Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You'll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Rhlig, we're committed to helping you build a long-term career while maintaining a healthy work-life balance because we believe success is best achieved together.

Rohlig USA has 200 employees in 12 different locations.

Join our growing team! We're looking for a detail-oriented Entry Writer who is passionate about accuracy, compliance, and delivering exceptional service.

What you will do:

• Impeccable customer service.
• Maintain and keep current customs compliance documentation.
• Process documents through the Company's ABI system, obtaining Customs release and other government agency releases as appropriate.
• Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence.
• Work closely with other departments to deliver high level of service to customers.
• Perform other duties as assigned.
• Resolves discrepancies, while keeping record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
• Adhere to the minimum standard to which Rohlig USA is committed (Quality ISO 9001:2015, Environmental ISO 14001:2015).

What you bring:

• Ability to work with demanding deadlines
• Essentially 2 years brokerage experience
• Excellent communication skills, both verbal and written
• Ability to work independently as well as part of a team
• Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems
• Knowledge of domestic and international geography including countries, major cities and ocean ports along with basic knowledge of U.S. Regulatory Laws preferred
• Ability to establish priorities and accomplish multiple tasks, must be organized
• Strong PC skills
• Proven analytical and problem-solving skills
• Work effectively via phone, fax, e-mail. Good planning and organization skills; ability to multitask and be a self-starter
• Basic knowledge of INCO terms, the Harmonized Tariff Schedule, Customs regulations and other government agency requirements:

What we offer:

• Comprehensive Medical, Dental, and Vision Insurance Keeping you and your family healthy is our priority.
• 401(k) Plan with Company Match We're invested in your future and help you save for retirement.
• Generous Paid Time Off (PTO) Whether you're planning a vacation, taking care of personal needs, or just need a mental health day, we've got you covered.
• Supportive Work Environment From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.
• Salary $55,000-$65,000.

If you're looking for a workplace where your contributions matter and your well-being is supported, we'd love to have you on board.

Apply now and shape the future of logistics with us!

For further information about the position or the application process, please reach out to:

Mark Aulisio

Talent Acquisition Manager

View email address on click.appcast.io

More information on

About the recruitment process:

Please note that only applications submitted through our application portal will be considered. Applications and resumes sent via email will not be reviewed. We kindly ask you to use the provided link in the job advertisement.

We work continuously for more diversity and inclusion throughout the organization. We encourage all qualified candidates to apply.