Front Desk Agent

Job DescriptionJob DescriptionWe are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing guestsKeep records of occupied rooms and guestsCommunicate pertinent guest information to designated departments​Qualifications:Previous experience in customer service, front desk service, or other related fieldsAbility to build rapport with guestsStrong organizational skillsExcellent written and verbal communication skills\nCompany DescriptionCountry Inn & Suites is a beautiful 64 room hotel that has recently completed a beautiful renovation to the whole property including a modern design featured in the guest rooms and all guest facing spaces creating a warm and welcoming space for all of our guests! Country Inn and Suites has a small team of customer service professionals with many years of hospitality experience under their belt! We are searching for the right candidate to fit with our fast-paced hotel environment.Company DescriptionCountry Inn & Suites is a beautiful 64 room hotel that has recently completed a beautiful renovation to the whole property including a modern design featured in the guest rooms and all guest facing spaces creating a warm and welcoming space for all of our guests! Country Inn and Suites has a small team of customer service professionals with many years of hospitality experience under their belt! We are searching for the right candidate to fit with our fast-paced hotel environment. Country Inn and Suites