Account Representative

Job Full Description

Unique Blend of Manufacturing and Account Rep experience needed!


Our client, a global manufacturer/distributor of industrial food cutting equipment is looking for an On Site Account Representative to assist with preparing quotes, processing customer orders, generating invoices, coordinating shipments and assist with returns as needed. You will work with many existing customers to discuss their requests for or questions regarding spare parts.


Hours are Monday - Friday 8am - 4:30pm on site (Shelton, CT location)


Responsibilities include but ar enot limited to:


• Prepare and send quotes with accuracy and timely -- interpreting parts manuals, clients spare parts needs, understanding technical documentation
• Accept orders and process - phone, email, update CRM and generate appropriate documentation (invoicing, labels)
• Maintain accurate customer records in CRM and ERP system
• Identify and may need to pick parts to assist in preparing orders
• Support customers with accurate paperwork and reconcile any shipment discrepencies
• Receive incoming parts or returns and process and update transactions in CRM and ERP systems
• Assist with inventory control activities, discrepany reporting


STRONG customer service skills
STRONG computer skills, including Excel (basic spreadsheets, sorting, filtering, templates; simple excel formulas)


Experience as an Account Representative, Customer Service Rep, Inside Sales Support, Inventory Control, Shipping & Receiving experience all a PLUS!


Work is performed in a combined office/warehouse setting

HOW TO APPLY:
Email your current resume to View email address on click.appcast.io
or
Complete your work history with our online application at

By applying you agree to receive text messages from our office to complete your initial screening interview as well as receive emails and texts from our office about other job opportunities.
Due to our growth, we are always accepting applications for top talent to join our clients now or in the future.

ABOUT US:
At Express Employment Professionals, we're in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., Canada, South Africa, Australia and New Zealand, employing 427,000 people globally in 2024 and more than 11 million since its inception. For more information, visit ExpressPros.com.
As one of the leading staffing companies in North America, Connecticut, and Shelton, we're ready to help you take the next step in your career. We are commited to the principle of equal employment for all people and to hire and promote individuals based on their qualifications for each job.
In compliance with applicable federal, state/province and local law, employment decisions are based on business needs, job requirements, and an individual's qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information, or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.

Additional info
Sponsorship is not available from Express Employment opportunities. Applicants must be currently authorized to work in the United States on a full-time basis. Express Employment uses E-Verify.


#2160LI

Shelton, CT
2160
1077 Bridgeport Avenue
Suite 101
Shelton, CT 06484