File Maintenance Supervisor

File Maintenance Supervisor

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

The File Maintenance Supervisor is responsible for overseeing pricing, signage, promotional execution, and item file accuracy throughout the store. This position ensures all product pricing and point-of-sale information is maintained accurately, supports regulatory compliance, and helps create a positive customer experience by ensuring prices, advertisements, and shelf information are correct and current. The File Maintenance Supervisor also provides leadership, training, and direction to file maintenance associates while supporting overall store operations.

Key Responsibilities Pricing & Item File Accuracy

• Maintain accurate pricing and item information within store systems.
• Execute price changes, promotional updates, and markdown programs according to company schedules.
• Verify that shelf tags, signs, and point-of-sale information are accurate and current.
• Research and resolve pricing discrepancies promptly.
• Perform routine audits to ensure compliance with company pricing standards.

Signage & Promotional Execution

• Coordinate installation and removal of promotional signage and advertising materials.
• Ensure weekly ad changes are completed accurately and on schedule.
• Maintain compliance with company merchandising and signing standards.
• Support special promotions, seasonal events, and store initiatives.

Department Operations

• Organize and prioritize file maintenance workload to ensure deadlines are met.
• Monitor completion of daily, weekly, and monthly file maintenance activities.
• Maintain records and documentation as required by company policy.
• Support store management with pricing reports, audits, and operational requests.

Leadership & Team Development

• Supervise, train, and develop file maintenance associates.
• Communicate department priorities and expectations clearly.
• Monitor work quality and provide coaching as needed.
• Assist with scheduling and workload distribution.
• Promote a positive and productive team environment.

Customer Service

• Respond professionally to customer inquiries regarding pricing and promotions.
• Assist with resolving customer pricing concerns promptly and accurately.
• Support store efforts to deliver an excellent customer experience.

Compliance & Audits

• Ensure compliance with all company policies, pricing regulations, and audit requirements.
• Support internal and external pricing audits.
• Maintain confidentiality of pricing and business information.
• Assist store leadership in addressing audit findings and corrective actions.

Safety

• Follow all workplace safety practices and company policies.
• Maintain a clean, organized, and safe work area.
• Report hazards, equipment concerns, and operational issues promptly.
• Ensure associates follow established safety procedures.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail grocery or pricing experience preferred.
• Prior leadership or supervisory experience preferred.
• Strong attention to detail and organizational skills.
• Proficiency with computer systems and retail technology.
• Strong communication and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Physical Requirements

• Ability to stand, walk, bend, reach, and lift throughout scheduled shifts.
• Ability to frequently lift and move items weighing up to 30 pounds.
• Ability to work in various store environments and access all sales floor areas.
• Ability to perform repetitive tasks involving computer and handheld device usage.

Schedule Requirements

• Availability to work flexible schedules, including early mornings, evenings, weekends, and holidays as business needs require.

Success Factors

• High level of accuracy and attention to detail.
• Strong organizational and time-management skills.
• Effective communication and leadership abilities.
• Commitment to pricing integrity and operational excellence.
• Ability to meet deadlines and support overall store performance.

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve