Oncology Account Executive - Madison, Wisconsin

That’s why we’re not just transforming cancer care—we’re changing lives. We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose. The Oncology Account Executive is a customer-facing sales professional responsible for driving sustained territory growth through new account acquisition and expansion of existing customer relationships. This role combines strategic prospecting, consultative selling, and high-touch account management to position Caris as the preferred partner for comprehensive tumor profiling solutions. The Account Executive ensures an exceptional customer experience from order initiation through report delivery while supporting adoption and utilization of Caris molecular profiling solutions. The role partners closely with Regional Business Directors, Commercial Leadership, Client Services, and cross-functional teams to execute territory growth strategies. The ideal candidate will have multiple years of successful sales experience in oncology, diagnostics, medical devices, or pharmaceuticals, with demonstrated strength in consultative selling, account growth, and relationship management. Sales & Territory Growth Drive new account acquisition and organic growth through strategic prospecting, value-based selling, and clinical education. Position Caris as a preferred or sole-source provider of tumor profiling and molecular intelligence solutions. Analyze territory opportunities and develop strategic sales plans to achieve growth objectives. Meet or exceed assigned revenue, activity, and performance targets. Account Management & Customer Experience Build and maintain strong customer relationships through consistent in-person engagement. Ensure a seamless customer experience across the full order lifecycle. Maintain open communication with key account stakeholders and escalate issues when satisfaction is at risk. Engage with oncology clinicians and allied teams across clinics, pathology labs, and hospital settings. Support physicians with ordering and interpretation of the CMI platform, including access to PHI when required. Maintain strong knowledge of molecular profiling, biomarkers, and competitive offerings. Business, Reimbursement & Market Insight Provide consultative guidance on billing, reimbursement, and payer dynamics. Serve as a resource on laboratory reimbursement and operational workflows. Share market trends, customer feedback, and competitive insights with leadership. Collaborate with Client Services, Regional Business Directors, and Commercial Leadership. Maintain accurate CRM documentation and complete required administrative tasks. Maintain assigned company assets. Support meetings, conferences, and trade shows as required. Bachelor’s degree required. Minimum of 3 years of relevant sales experience. Strong understanding of oncology practices and molecular diagnostics. Knowledge of billing and reimbursement environments. Excellent communication and relationship-building skills. Ability to manage multiple priorities in a matrixed environment. Proficiency with Microsoft Office and CRM tools. Valid driver’s license and willingness to travel regularly. 5+ years of sales experience with oncology or molecular diagnostics focus.

• Established oncology or pathology relationships.
• Familiarity with hospital systems and pathology networks.

Ability to lift routine office materials. Travel required, including possible evenings, weekends, or holidays. This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.