Medical Support Assistant

Medical Support AssistantThe Community – White EarthNestled in the heart of northern Minnesota's lakes country, White Earth offers a rare blend of cultural richness, outdoor recreation, and peaceful rural living. Located within the White Earth Reservation, this area is home to the White Earth Nation of the Ojibwe (Anishinaabe) and is deeply rooted in tradition, community, and connection to the land.Natural Beauty & Outdoor RecreationHundreds of pristine lakes and forested landscapesWorld-class fishing, boating, and water recreationPublic lands ideal for hiking, hunting, snowmobiling, and cross-country skiingStunning seasonal beauty—from vibrant autumn colors to serene snowy wintersAbout the Facility: White Earth Indian Health ServiceThe White Earth Indian Health Service continues to improve its healthcare delivery model. By adopting a patient-centered medical model approach, quality comprehensive care is provided by our care teams. Our care teams are led by a provider/dentist, with the patient and their family being the focus and an integral part of the team. Experience has shown that this approach improves both patient and staff satisfaction, as well as improving health outcomes. At this facility, we provide the following services to our local population: primary care, pediatrics, specialty clinics, dentistry, and telemedicine.Facility Address: 40520 County Rd 34, Ogema, MN 56569Medical Support Assistant - Responsibilities (listed are included but not limited to)Greets patients and visitors, checks patients in for appointments, verifying demographics and insurance informationAppointment scheduling – managing appointment schedules, including booking, rescheduling, and canceling appointments based on availability while adhering to department policies and procedures. Will confirm appointments by phone daily.Phone management – Answering incoming calls, taking messages, calling outside vendors for direct patient care, and directing calls to appropriate staff, while documenting necessary patient communications.Data entry – updating patient records in electronic health records and electronic dental records (dental department only), and Vista imaging systems, including medical history, insurance details, and/or PRC details.Assisting as needed at vaccination clinics by helping with set-up, performing patient registration, and assisting staff with documentation.Administrative tasks – filing paperwork, scanning/faxing, maintaining patient records, assisting patients with medical forms; manages departmental mail, and will provide clerical assistance for the following departments: nursing, public health nursing, patient registration, health information management, purchased referred care, pharmacy, and dental.Responsible for maintaining the confidentiality of patient information obtained to carry out required duties.MSA – RequirementsExperience: Excellent communication skills, both verbal and written. Strong organization and time management abilities. Proficient in computer systems and electronic health records. Basic medical terminology knowledge is preferred but not required. Attention to detail and accuracy. Ability to multitask and prioritize tasks. Empathy and customer service skills to interact with patients effectively. Administrative experience.Education: Must have a minimum of a High School Diploma.Must provide proof of vaccination records or provide an approved medical or religious exemption.KurzSolutions is committed to improving health outcomes by providing well-managed companies with the top healthcare talent in the market.KurzSolutions is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.