Facilities Supervisor

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

As a Facilities Supervisor, you will oversee the daily operations and maintenance of Nelnet’s workplace, ensuring a safe, organized, and professional environment. You will collaborate with internal teams and external vendors to address facility needs. Your role will involve supervising a team, responding to inquiries, and maintaining supplies. Strong communication and organizational skills are essential as you interact with individuals across all levels of the organization and community

Key Responsibilities

• Supervising and working alongside team members to complete projects and tasks.
• Managing the day-to-day operations and overall maintenance of the facilities.
• Respond to associate, vendors, or visitor inquiries in person, via email, and/or the internal ticketing program.
• Collaborate with other departments to identify and address facility needs.
• Communicate effectively with individuals at all levels of the organization, industry, and community.
• Interact with building vendors and teams to oversee the upkeep and maintenance of the facility.
• Coordinate move requests and space planning.
• Ensure the office workspace remains clean, organized, professional, and safe for all.
• Order and maintain products or services.
• Both consumable and non-consumable.
• Assist in ensuring breakrooms and office spaces are stocked and clean.
• Assist with the preparation for company functions and social events.
• Complete miscellaneous tasks and projects as assigned to support Nelnet.

Pay Range for this role is $70,000 to $75,000, depending on experience.

Physical Requirements

Must have and maintain a valid driver’s license and maintain reliable transportation. Traveling to Nelnet properties within and outside of Lincoln will be required. Must be capable of lifting 50 lbs. May be required to work overtime based on business needs.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES

• Decision Making and Critical Thinking
• Diversity
• Project Management
• Leadership
• Managing Multiple Priorities
• Managing Workforce
• Oral communications
• Planning: Tactical and Strategic
• Problem Solving
• Service Excellence
• Team Management and Team Building
• Working with Microsoft Office Products
• Written communications

Qualifications

• 4 year college degree preferred
• 2+ years supervisory or leadership experience
• 1+ years of experience in facilities or maintenance
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Exceptional customer service and communication skills.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Our benefits package includes

medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.

Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed.

As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law.

We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Talent Acquisition at View phone number on click.appcast.io or View email address on click.appcast.io.

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring.

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

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