Sales Administrator

Job Description

Job Description

ISCorp Job Description

Job Title:
Sales/Revenue Administrator

Department / Reports To:
Finance / Accounting | Reports to: CFO

Job Summary
The Revenue Administrator supports the accurate setup, tracking, and administration of customer contracts following the sale of new or renewed business. This role ensures sold agreements are translated into clear billing and revenue setup instructions so services can be invoiced correctly and on time. The position works closely with sales, operations, and finance to maintain contract terms, monitor renewals and pricing changes, and improve consistency in post-sale administrative processes. This role is designed to reduce administrative burden on sales staff, strengthen revenue controls, and support overall operational efficiency.

Key Responsibilities

• Review executed customer agreements and summarize billing-relevant terms
• Translate sold contracts into clear setup instructions for billing and invoicing
• Maintain records of pricing, billing cadence, renewal dates, notice periods, escalators, and customer-specific terms
• Coordinate handoff of sold business from sales to finance and operational teams
• Track contract renewals, expiration dates, and pricing increase timelines
• Support invoice setup by validating billable items, contract terms, and supporting documentation
• Work with sales, operations, and finance to resolve discrepancies related to contract setup, usage counts, or billable components
• Help maintain documentation and internal process guides for recurring billing and revenue administration workflows
• Assist with reporting related to upcoming renewals, contract changes, and revenue administration activity
• Escalate non-standard pricing, unclear contract language, or unusual billing arrangements for review
• Support efforts to improve consistency, controls, and visibility across revenue-related processes
• Support CFO on the calculations for Sales Commissions for salespeople
• Assist in various other HR, and office admin tasks as needed.

Required Qualifications

• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or related field, or equivalent experience
• Experience in billing support, contract administration, finance coordination, sales operations, office administration, or similar administrative work
• Strong attention to detail and ability to work accurately with pricing, contract terms, and billing information
• Proficiency in Microsoft Excel and comfort working across multiple systems and trackers
• Strong organizational skills and ability to manage multiple deadlines and follow-up items
• Ability to communicate clearly across departments and work through process issues collaboratively

Preferred Qualifications

• Experience supporting recurring revenue, managed services, SaaS, or contract-based billing models
• Experience in a technology, software, or professional services environment
• Familiarity with contract renewals, pricing escalators, and billing setup processes
• Experience creating or maintaining SOPs, internal documentation, or wiki-based process guides
• Exposure to ERP, CRM, PSA, or financial systems

Work Environment & Benefits

ISCorp offers a competitive salary and a full benefits package, including health, dental, 401(k), and profit sharing. Our Mequon headquarters provides a collaborative office environment with minimal travel requirements and an in-house fitness facility available to employees.

About ISCorp

With headquarters in Mequon, Wisconsin, ISCorp serves customers around the world. We deliver secure, private cloud solutions that support critical applications and data processing for a wide range of industries. Our focus is on exceeding customer expectations through technical excellence, innovation, and outstanding service.