Supervisory Mobility Transportation Specialist

Supervisory Mobility Transportation Specialist

Supervisory Mobility Transportation Specialist duties include:

• Incumbent ensures the scheduling of staff to meet workload requirements and determines how workload should be assigned, processed and reviewed.
• Provides guidance and technical direction for accomplishing the work of the unit and ensures the work assignments in the unit are carried out.
• Reviews results of work to assess quality and quantity of work produced by each employee, formulates written, procedures and performance standards, reviews work in progress to ascertain problem areas and takes corrective action as needed.
• Incumbent supervises and coordinates inpatient, and outpatient transport services to include scheduling and dispatch of escort staff, volunteers, CWT, and IT (Incentive Therapy) workers on assignments according to the skills required and the abilities of the personnel on duty.
• Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system.
• Observes and evaluates employees' performance. Resolves informal complaints and grievances.
• Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to work and administrative matters.
• Initiates disciplinary measures as appropriate to the authority delegated in this area. Reviews, approves or disapproves leave requests.
• The incumbent assures that all VTS Program staff obtains and maintains appropriate licenses, certifications and training appropriate for each position.

Program Administration and Development:

• The incumbent manages the Veteran Transportation Program and services provided at the VAMC by planning, developing, evaluating, marketing and directing administrative activities in multiple programs related to the transportation systems for metropolitan as well as rural/remote beneficiaries eligible for travel.
• Incumbent works with other services within the VAMC.
• The Mobility Manager develops, analyzes, evaluates, advises on, or improves the effectiveness of work methods and procedures, manpower utilization, distribution of work assignments, delegation of authority, management controls, information and documentation systems, and similar functions of management.
• Interprets and implements VHA Chief Business Office VTP policies and procedures pertaining to transportation among the multiple programs at the VAMC.

Workforce and Position Utilization:

• As the supervisor for designated/assigned staff, performs/coordinates personnel actions, maintains personnel-related records such as performance ratings, position descriptions, awards and proficiencies for Veterans Transportation Program staff.
• Communicates, interprets and advises the VAMC leadership and VTS Board of Directors on federal, state and VHA policies, regulations and procedures directly related to the transportation of Veterans.
• Provides advice and makes recommendations to the VTS Board of Directors and Associate Director regarding the Transportation program.
• Performs detailed analysis of workflow and work methods which is used to support recommendations.

Budgetary and Financial Management Analysis:

• Manages the VAMC transportation budget. analyzes organizational budgets, and provides information and recommendations to Associate Director, Chief Financial Officer and CBO VTS Program Staff, as appropriate, including critical budget areas and all Beneficiary Transportation program matters.
• Performs analysis of budget requests to include techniques such as cost-benefit analysis or exploring alternative methods of funding.
• Works closely with Acquisitions and Material Management Service/Logistics (A&MMS) to develop Statements of Work and maintain an accurate inventory of all Veteran transportation related equipment and vehicles.
• Performs other related duties as assigned.

Note: The above is not an exhaustive list of duties and you will be expected to perform additional tasks as necessitated by the supervisor or designee.

Work Schedule: Monday-Friday; 8:00am-4:30pm

Position Description/PD#: Supervisory Mobility Transportation Specialist/ PD21V17O

Relocation/Recruitment Incentives: Authorized