Quality Assurance Assistant

Quality Assurance Specialist

If you are mission driven and want to help the lives of people in your community, we have a place for you on our Team!

Provide full-time administrative and continuous quality improvement (CQI) support to the Quality Assurance Unit of the Children's Review Program, handling day-to-day operations and data management in an office setting to ensure program goals and objectives are met. The Quality Assurance Specialist is a positive team player that promotes a culture of inclusion and participation.

Funded fully with Federal and Cabinet for Health and Family Services funds

Required Education and Experience

• Bachelor's degree in social sciences or closely related field and one year of combined experience with data entry, data verification, or data-related research

OR

• High school diploma or equivalent and two years of combined experience with data entry, data verification, or data-related research
• One year of experience with Microsoft Office programs
• Must have a valid driver's license, reliable operating transportation, and proof of current auto insurance

Preferred Education and Experience

• One or more years of administrative support or customer service experience
• Excellent telephone, time management, and organizational skills
• Experience with data management software (e.g., SQL, Power BI)

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Accurate and timely processing of incoming information and data (e.g., completing the census of Cabinet-committed youth in psychiatric hospitals; reconciling DCBS and PCC youth census reports)
• Accurately maintaining and updating agency, provider, and child-related data (e.g., child placement and foster parent records)
• Contacting provider agencies for data validation purposes
• Facilitating user access to the CRP web application
• Scheduling, attending, and documenting discussion/content of various CQI-related meetings (e.g., Quality Outcomes for Children Council meetings)
• Responding to inquiries in a timely, professional, and courteous manner
• Other duties as assigned, including providing support to other CRP units as needed

While we welcome all to apply, there are some position specific background stipulations that must be met to comply with various regulatory and contractual requirements.

New Vista prohibits discrimination and harassment against any applicant, employee or contractor based on sex, race, color, age, national or ethnic origin, religion, physical disability, mental disability, genetic information, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy or maternity, protected veteran status, or any other basis prohibited by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, working conditions, promotion, termination, layoff, recall, transfer, leaves of absence, wage and salary administration, employee benefits and training. It is also the company's policy to prohibit all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, encouraged another to complain, participated in an investigation into such complaints, or opposed unlawful discrimination.