Residential Lending Manager

Job Description

Job Description

Are you an experienced and optimistic financial leader who thrives on coaching employees across processing, underwriting, and loan servicing?

About the Role:

The Residential Lending Manager plays a pivotal role in overseeing and driving the residential mortgage lending operations within the organization. This position is responsible for managing a team of loan officers and support staff to ensure the efficient processing, underwriting, and closing of residential loan applications. The manager will develop and implement lending strategies that align with regulatory requirements and company goals, while maintaining high standards of customer service and compliance. They will also analyze market trends and customer needs to optimize loan product offerings and enhance business growth. Ultimately, the Residential Lending Manager ensures that lending activities contribute to the financial success of the institution while fostering strong relationships with clients and partners.

Minimum Qualifications:

• Bachelor’s degree in Finance, Business Administration, or a related field.
• Minimum of 5 years of experience in residential mortgage lending, including at least 2 years in a supervisory or management role.
• Comprehensive knowledge of residential mortgage products, underwriting guidelines, and regulatory compliance requirements.
• Strong understanding of loan origination systems and mortgage software platforms.
• Excellent communication, leadership, and organizational skills.

Preferred Qualifications:

• Master’s degree in Business Administration or Finance.
• Experience working with secondary mortgage market transactions and investor guidelines.
• Professional certifications such as Certified Mortgage Banker (CMB) or similar credentials.
• Proven track record of successfully managing high-performing lending teams in a competitive market.
• Familiarity with federal and state lending regulations, including RESPA, TILA, and HMDA.

Responsibilities:

• Lead, mentor, and manage a team of residential loan officers and support personnel to achieve departmental goals and maintain high performance standards.
• Oversee the end-to-end residential loan process, including application intake, underwriting, approval, and closing, ensuring compliance with all regulatory and company policies.
• Develop and implement strategies to increase loan volume, improve customer satisfaction, and reduce loan processing times.
• Collaborate with sales, marketing, and compliance teams to align lending products with market demands and regulatory requirements.
• Monitor loan portfolio performance, prepare reports for senior management, and recommend improvements to lending practices and policies.

BENEFITS & TOTAL REWARDS

• Medical, Dental, and Vision 100% employee-only plans paid by LBS
• 12 Paid Holidays, 3 weeks PTO, and Sick Time
• Defined Benefit Pension Plan
• 401(k) and Roth(k) Retirement Plans
• Insurance: Life, AD&D, LTD
• Critical Illness, Accident Insurance, and Hospital Indemnity
• Educational Reimbursement
• Paid Volunteer hours
• Loan discounts and free branch services
• Discount entertainment: movie tickets, travel, car rentals, and much more
• Wellness Benefits starts 1st of the month following 30 days of employment

PAY RANGE

In accordance with California’s Pay Transparency Act, the expected salary range for this position is between:

$98,551.00 - $123,189

Actual pay will be determined based on a candidate’s specific qualifications, including their knowledge, skills, education and experience, internal equity consideration, as well as other job-related factors permitted by law.

External Candidates: As part of our screening process, LBS Financial conducts background investigations on candidates who are extended an offer and who agree and authorize us to do so. This investigation will include:

• Employment Verifications - Employment Dates & Job Titles
• Credit Report
• Criminal Records Search
• Social Security Search
• Governmental Registries Search

Additionally, candidates must be eligible to be bonded through a fidelity bond to cover employee loss and risk.

Internal Candidates: As an Employer of Choice, LBS Financial strives to support our employees’ career growth and encourage employees to apply for job opportunities for which they believe they are qualified. The Credit Union may interview outside as well as internal candidates.

For additional information about our Credit Union and to apply for this opportunity, please visit our website at Equal Opportunity Employer.