Service Technician

Service Technician

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at

We are currently hiring Security Service Technicians, to add to our elite team of security professionals. Our Service Technicians provide service and support services to our wide array of security installations, and are responsible for maintaining our superior quality.

ESS will provide training and support to new Service Technicians, and there is tremendous opportunities for growth within our organization for smart, reliable, hard-working individuals.

Primary Responsibilities:

• Arrive to service locations on time and with all necessary equipment
• Self-sufficiently service security devices (cameras, access control
• Security System Installation: Assist in the installation and configuration of physical security systems, including cameras (CCTV), access control systems, alarm systems, and other related security technologies
• Cable Pulling and Management: Pull and route low-voltage cables (including network, power, and video cables) to support security systems installation. Ensure that cables are neatly organized, labeled, and meet all relevant safety and quality standards
• System Integration: Work with the installation team to ensure the smooth integration of security equipment with other systems within the data center
• Installation Support: Help with the physical installation of cameras, access control panels, alarm systems, and other security devices. This includes mounting equipment, connecting power and data cables, and performing initial power-ups
• Conduit & Tray Work: Install and secure electrical conduit and cable trays to house and route security system cabling according to blueprints and design specifications
• Troubleshooting: Assist in identifying and troubleshooting any issues related to security system installations, cabling, or connectivity
• Collaboration with Other Trades: Work closely with electricians, network specialists, and other trades during the construction process to ensure coordination of installation activities
• Adherence to Safety Protocols: Follow all safety regulations and procedures while on the job site. Ensure that work is done safely, particularly when handling tools and electrical components
• Documentation: Assist in maintaining accurate installation records, including the routing and labeling of cables, installed devices, and system configurations
• Quality Control: Ensure that all installations meet company and industry standards for quality and security, following detailed blueprints and project specificati

Basic Qualifications:

• High School Diploma or GED
• 3+ years' experience installing and/or servicing access control and/or video systems
• Arrive at work on time
• Strong communication skills
• High customer service skills
• An eagerness to learn
• Self-motivated and detail-oriented
• Ability to operate hand and power tools safely
• Arrive to service locations on time and with all necessary equipment
• Self-sufficiently service security devices (cameras, access control
• Valid driver's license and clean driving record
• Lenel certification

Compensation based on experience: $35-$40/hr

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.