Assistant Store Manager - Viejo San Juan

Starbucks Position

We hope to learn as much from you as you do from us!

We offer realistic and honest people the opportunity to grow personally and professionally. Together we work to create a better day to day for our clients and for ourselves.

Position Objectives:

You are responsible for providing an excellent service and you make sure to make each moment special for our clients. You show commitment, responsibility and an open attitude to learn.

Functions:

• Contribute to the success of Starbucks by providing excellent service to all our clients.
• Create the Starbucks experience by providing fast service, delivering quality products and beverages and maintaining a clean and comfortable environment.
• Support the manager with hiring, training and managing store staff to achieve the sales plan, control expenses and protect company assets.
• Exceed personal and store sales goals and performance standards.
• Help in the formation and development of a successful sales team.
• Provide feedback, coaching and accountability to all partners.
• Recognize talented staff and develop them for growth within the company.
• Supervise and manage all aspects of daily store operations in the absence of the store manager.
• Supervise and manage all aspects of loss prevention practices in the absence of the store manager and the manager in training.
• Communicate all store needs effectively to the store manager.
• Resolve customer service situations effectively.
• Provide a complete and fun service experience to all customers.
• Perform bank deposits
• Responsible for opening/closing the store
• You show passion for coffee and for people.
• Cleaning skills, taking orders, beverage preparation and teamwork.

Requirements:

• Minimum one (1) year experience in related labor or similar to the position. Sale of consumer products and/or food.
• Excellent verbal communication skills.
• Strong customer service skills and the ability to interact with people at all levels.
• Availability to work weekends and holidays.
• You are responsible and have a great ability to work in a team.
• Excellent interpersonal and customer service skills.
• Desire to succeed in fast-paced retail environments.
• Willingness to learn.
• Ability to work 40 hours a week.
• Ability to work night shifts and weekends.

We Offer:

We are proud to invest in you and share some of the special incentives to eligible candidates:

• Training
• 6-month probation period
• Vacation and sick leave
• Medical plan
• Free drinks during shift
• Product discounts
• Opportunity for growth and development

Your Profile Your training, skills and experience include:

• You are passionate about coffee, you identify with our products and share our values.
• Demonstrate a service mindset and strong customer orientation.
• Adaptability to fast-paced environments, open attitude and flexibility to changes, while maintaining strong initiative.

Equal Employment Opportunity Employer.

EEO/MALE FEMALE/VETERANS/DISABLED