Career Services Coordinator

Job Description

Job Description

Position: Career Services Coordinator

Location: EPG Corporate Office

Employment Type: Full-time

Work Arrangement: Hybrid

Salary: $63K- $67,925

Benefits: Health, Life, and Dental Insurance, Paid time off, and 401 (k)

Employ Prince George’s is committed to empowering job seekers with the skills and training necessary to excel in high-demand industries. We collaborate with businesses, community organizations, and workforce partners to strengthen employment opportunities and support economic growth.

Position at a Glance

We are seeking a dynamic Career Services Coordinator to lead the delivery of comprehensive workforce programs that prepare job seekers for in-demand industries. This role is ideal for a performance driven professional with strong project management expertise and workforce development experience. The Coordinator will coach staff, manage workflows, and ensure that program operations run with consistency and measurable impact. Success in this role requires the ability to apply project management principles to improve systems, monitor performance, and effectively manage cases to achieve productive employment outcomes.

Employ Prince George's is committed to the hiring of qualified local residents and supporting the growth of our community.

Scope of Responsibilities

• Leverage labor market data to identify high- demand industries and support job seekers in accessing those pathways.
• Review performance data and support the development of action plans to meet program goals.
• Deliver presentations and conduct orientation on eligibility, program services, and workforce opportunities.
• Coordinate special projects that enhance job seekers' experience, streamline processes, and expand service offerings.
• Apply project management principles to track caseloads, prioritize tasks, and ensure timely communication with job seekers.
• Serve as a liaison to training providers and partner organizations to strengthen service coordination.
• Provide technical guidance and coaching to staff managing high volume caseloads and quality service delivery.
• Maintain excellent customer service, accurate case documentation, and adherence to program standards.
• Prepare statistical data for strategy sessions, reporting, and continuous improvement efforts.

Selection Criteria

• Bachelor's degree in human services, business, or a related field; relevant experience will be considered in lieu of education.
• Three years of experience in workforce development, providing direct services in a performance based environment.
• Minimum of two years’ supervisory experience, including coaching, developing, and evaluating staff.
• Strong project management skills, including organizing workflows, tracking milestones, and meeting performance targets; Project Management Professional (PMP) certification is a plus.
• Thorough understanding and knowledge of the Workforce Innovation and Opportunity Act (WIOA) and its application in workforce programs.
• Proficiency in Microsoft Office; experience with the Maryland Workforce Exchange (MWE).
• Demonstrated success in meeting KPI and grant funded performance outcomes.
• Analyze labor market trends to identify high- demand industries and guide job seekers toward career pathways.
• Effective communication skills with the ability to motivate job seekers and support staff in delivering services.

NOTE: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Equal Opportunity Employer