Carrier Sales Representative

Job Description

Job Description

Company Description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

• No Fail Service
• Personalized Communication
• Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide  industry-leading transportation solutions that keep America moving.

Carrier Sales Representative - Charlotte, NC

Position Overview

Carrier Sales Representatives are responsible for ensuring maximum profitability by negotiating freight rates and sourcing available carrier equipment to match our customers’ freight. Carrier Sales Reps are responsible for maximizing transactional profitability by developing carrier relationships and negotiating both spot and contract rates with carrier partners. 

Primary Responsibilities

• Developing an overall business strategy to build a book of business.

• Build and expand your book of business with carriers while maintaining strong relationships.

• Provide and negotiate freight rates to carriers.

• Manage your daily shipments to ensure timely pickup and delivery.

• Collaborate internally with your team on pricing strategy and account implementation plans.

• Communicate effectively both internally and externally.

• Resolve transportation problems with urgency and professionalism.

• Actively procure new carriers based on volume and lane density.

• Maintain a strong grasp of and market knowledge of shipping lanes, geography, and seasonality.

• Meet and exceed KPIs and goals as set by department leadership.

• Provide no-fail service on each load.

• Handle and communicate all issues to the appropriate parties promptly and professionally.

• Properly qualify carriers booked to prevent any service failures.

• Communicate effectively with all carriers, customers, and other Circle employees.

• Communicate load details upon booking and any changes made after booking to the assigned driver.

• Escalate issues properly in accordance with Circle Logistics Escalation Policy.

• Relay load updates internally to the proper parties (Operations Representatives, Account Managers and Client Strategy Managers as required).

• Create and maintain a spreadsheet of current and past carriers.

• Actively work on same-day freight, bringing competitive options to the customer's team.

• Take responsibility for critical loads/critical customers.

• All other duties as assigned

This position would be a remote position until an locatin opens in Charlotte, at which point, the role is expected to be onsite.

• Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.

Experience and Education Requirements

• High School diploma, GED, or equivalent experience required.

• Experience working in a carrier sales role is preferred, but not required.

• Previous sales experience

• Proficient in Google Drive and Excel (VLOOKUP, pivot tables, reports).

• Excellent written and verbal communication skills.

• Ability to thrive in a fast-paced working environment and multitask.

• Strong attention to detail and organization.

• Ability to maintain a positive attitude.

• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.

• Excellent problem-solving and time management skills.

• Strong work ethic and dependability.

• Ability to work a flexible schedule including nights, weekends and holidays as business needs dictate. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.