Medical Assistant

Job Description

Job Description

Job Title: Medical Assistant

Hours: Onsite, M-F 8:00am - 5:00pm

Position Type: Full Time

Heva Health is seeking a motivated and detail-oriented Medical Assistant to join our growing Hormone & Longevity Center in Mesa. Our clinic focuses on helping patients address root causes of hormone imbalance, metabolic dysfunction, and chronic health concerns through a personalized, preventative approach to care.

This is an exciting opportunity to work in a modern functional medicine and hormone optimization clinic where patient relationships and long-term outcomes are the priority.
We are looking for someone who thrives in a fast-paced clinical environment, enjoys working closely with providers, and is passionate about helping patients improve their health.

Position Overview
The Medical Assistant plays a critical role in supporting providers and ensuring a smooth patient experience. This role includes patient intake, clinical support, lab coordination, and assisting with treatment plans.
You will work closely with our clinicians and administrative team to deliver a high-quality, concierge-level patient experience.

Key Responsibilities

• Patient Intake & Clinical Support
  • Room patients and record vitals (blood pressure, weight, temperature, etc.)
  • Document patient symptoms and medical history updates
  • Prepare patient charts and ensure documentation is complete prior to visits
  • Assist providers during patient visits as needed

• Telehealth Visit Preparation
  • Prepare charts and documentation for telehealth visits
  • Ensure patient intake forms and labs are available for provider review
  • Upload outside labs or records to the patient chart

• Lab Coordination
  • Enter lab orders into the EMR system
  • Coordinate laboratory testing with external labs and mobile phlebotomy services
  • Track lab results and notify providers when results are available
  • Provide patients with lab preparation instructions

• Prescription Coordination
  • Send prescriptions to pharmacies and compounding pharmacies
  • Manage refill requests
  • Communicate with pharmacies to ensure medications are processed correctly

• Patient Communication
  • Respond to patient portal messages and assist with patient inquiries
  • Provide follow-up instructions related to labs, medications, or treatment plans
  • Coordinate follow-up appointments when needed

• Clinic Operations
  • Maintain exam room readiness and clinical supplies
  • Assist with inventory of medications and medical supplies
  • Support front office staff during busy periods
  • Maintain patient confidentiality and HIPAA compliance

Qualifications

• Certified Medical Assistant (CMA) or equivalent clinical experience preferred
• 1+ year experience working in a medical clinic environment preferred
• Experience with EMR systems
• Strong organizational and multitasking skills
• Excellent communication and patient service skills
• Ability to work both independently and as part of a team
• Experience in functional medicine, hormone therapy, or preventative care is a plus but not required.

Hourly Pay Rate

$20—$25 USD