Grievance Coordinator

Grievance CoordinatorThe Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in your community, the Montana Department of Corrections is the place for you! The Public Safety Division operates Montana's prisons safely and securely and provides supervision and support for offenders in the community through its Probation and Parole Bureau. The work performed in this division is integral to the department's mission to create a safer Montana through accountability, rehabilitation, and empowerment. Make a difference! Join us today!The Grievance Coordinator will take on expanded responsibilities to support increasing operational demands within the grievance process. This position will oversee grievance functions for the Mississippi facility, respond to and serve formal grievances, and ensure all procedural requirements are consistently followed. The role will also provide clear explanations of the grievance process to offenders and coordinate with external departments and agencies as needed. In addition, the Compliance Specialist may be required to testify in court regarding grievance procedures. These enhanced duties represent a shift from a primarily administrative support role to a more advanced, process-driven position with greater accountability. As grievance volumes continue to grow across facilities, this expanded role is essential to maintaining efficiency, compliance, and timely grievance resolution. The Compliance Specialist will play a key part in strengthening workflow, supporting staff, and ensuring the integrity of the grievance process across multiple locations.Qualifications: The knowledge, skills and abilities for this position are typically acquired through a combination of education and experience equivalent to: Bachelor's degree in business or a related field. Three years of directly related work experience. Alternative combinations of education and experience will be considered on a case-by-case basis.Benefits: Your service is rewarded with competitive compensation and generous State of Montana Benefits. State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.Application Instructions: Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application. To initiate an application and be considered, you must attach your resume, cover letter, and mark the attachments as a "Relevant File". In your cover letter, state why you are applying for the position and anything that makes you uniquely qualified. Applications missing required documentation may not be considered. Successful applicants will be subject to: Criminal history check Child/patient/offender abuse registries Reference checks.Salary: $37.55 - 37.55 HourlyTelework Eligibility: Not Telework EligibleBenefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement PlanNumber of Openings: 1Employee Status: RegularSchedule: Full-TimeJob Type: StandardShift: Day JobTravel: Yes, 5 % of the TimePrimary Location: Deer LodgeAgency: Department of CorrectionsUnion: Montana Federation of Public Employees