Remote Customer Support Specialist II
AECOM
AECOM is seeking a Customer Support Representative II to join our CTrides Customer Support Center. This role will primarily be a remote position, with in-person training, and occasional in-office meetings.
The representative serves as the first point of contact for CTrides customers via phone, email, chat, and web. The successful candidate will document interactions in Zendesk, follow service standards, and escalate complex issues as needed.
#J-18808-LjbffrVacancy posted 11 hours ago
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