Job Coach

Job Title

Position Overview: This position supports community based job-training for individuals with barriers to competitive employment. Position assists individuals in skill development, task completion and behavior management. Position develops employment plans, and maintains participant case note and other documentation in accordance with Agency standards.

Work Schedule: Full time. Days and hours are dependent on business needs. Please be aware that the needs of our business include evening and weekend work. Candidates should be available to work a combination of standard daytime hours and non-traditional hours to support clients at their job sites as required.

Job Location: This position will be temporarily located at the Goodwill Central Office on Kellogg St, Kennewick, WA until the new office on Wrigley St, Pasco, WA opens in fall 2026.

What will you do in this job?

1. Maintain contact with participants and community employers (including community work-experience training sites) to ensure job match/training the meets needs of both the participant and employer.
2. Act as an advocate on behalf of individuals served by the Agency; may perform intermediary dispute resolution between participant and employer as work situation dictates; negotiate work schedules, job tasks and accommodations (if necessary) on behalf of individuals served.
3. Perform job coaching to learn job tasks on an individualized basis.
4. Maintain case notes, participant follow-up, documentation and filing of appropriate data in established formats as required.
5. Implement appropriate behavior supports, including written Functional Assessments and Positive Behavior Support Plan as required.
6. Network and coordinate resource/support services with appropriate providers.
7. Follows policies and procedures as established by the Developmental Disabilities Administration, specifically those required by DDA Policy 6.13, and all other contractual requirements.

Compensation and Benefits

Starting Rate: $20.50, with eligibility for annual performance-based increases. Maximum pay is $23.06, achievable through sustained good performance and years of service.

Benefits Include:

• Medical, Dental, and Vision Insurance: Employee and dependent premiums shared between the company and employee.
• Company-Paid Life Insurance: Coverage provided at no cost to the employee.
• Paid Vacation and Sick Leave: Accrued based on hours worked.
• Paid Time Off (PTO): Twenty four hours of floating holiday annually. Prorated based upon hire date in the first calendar year of employment.
• Additional Longevity PTO: Earned on the anniversary date of hire, based on full- or part-time status.
• On-Demand Payment: Access to earned wages before payday.
• Bonus Opportunity: Based upon performance and prorated based upon hire date.
• Technology Stipend: Each pay period commensurate with anticipated personal technology use for business.
• Access to Financial Assistance: Support for training, education, and career development to help employees advance in their professional growth.
• Retirement Savings Plan: Eligible to participate in a 401(k) or Roth IRA upon turning 18, with enrollment eligibility after one year of service and 1,000 hours worked in the first year (or 500-1,000 hours each year for two consecutive years). Enrollment entry dates are January 1st or July 1st.

Requirements

• Find personal fulfillment in helping others
• Have the flexibility and willingness to work in the evening or on the weekend as needed to support your clients
• Can pass an established background verification process.
• Possess a valid State Driver's License, a good driving record, and have held a driver's license for a minimum of three years. Must be able to provide own transportation and proof of current automobile insurance.
• Possess effective interpersonal, reasoning and negotiating skills.
• Posses CPR and First Aid current or ability to obtain current CPR and First Aid within 30 days of hire.
• Have intermediate knowledge and skills using personal computer, including Microsoft Word, Excel and Internet Explorer.
• Can accurately input data, and write case notes with attention to detail
• Ability to interact positively with ethnically, culturally, economically and disability diverse populations.
• Must be able to lift 10 pounds frequently and up to 40 pounds occasionally. Must be able to reach, bend, stand, sit, stoop, push and pull.