Director - Industry Advisor (EDU)

The Industry Advisor (Education focus) will be instrumental in taking the organization to the next level of performance, helping to scale the organization and its capabilities. This individual will have a deep understanding and experience in Higher Education and K-12 institutions, partnering with GTM and Delivery to drive growth strategies around our key accounts. The Industry Advisor is responsible for driving cross-functional growth strategies and influencing both new logos and existing clients to show key performance indicators from their engagements with Coastal.Role Responsibilities:Strong industry understanding, structured problem solving, strategic clarity, executive presence (verbal and written), and solutions to drive deliver growthRepresent Coastal at key industry events, identifying new growth opportunities and building relationships with key industry stakeholdersAct as the Voice of the Education Industry to prospects, clients and partnersResponsible for supporting the scoping and estimating of programs and projectsResponsible for leading Advisory/True North engagementsGuide C-suite university leaders through change management as they move from siloed legacy systems to Education CloudCo-sell, grow, and manage strategic prospectsDevelop competitive analyses designed to elevate Coastal's brand against competitorsEducate and enable sales, pre-sales, and customer success teams specific to sub-verticals and influence Coastal's POVPartner cross-functionally on relevant content for events, marketing materials, and partnered GTM activitiesSupport market-ready solution direction & growth strategy executionEngage with Salesforce RVPs and AEs to partner on new opportunities, drive new projects, and become a trusted partner.Develop GTM plays around Grant-making and Program Management to help NGOs prove ROI to their donors.Proven ability to build, manage and foster a team-oriented environment.Provide leadership, coaching, performance feedback and resources to associatesBe a clear and consistent communicator with the team and leadershipWork with your team to create estimates aligned with the customer requirements, expectations, and agreed upon deliverables.Coach, mentor, and grow Market team membersRepresent Coastal and by extension TCS at key industry events, identifying new growth opportunities and building relationships with key industry stakeholdersWith notice, ability to travel 25-50% within AMER, plus occasional trips abroadExperience/Skills Required:8+ years of consulting experience in delivery leadership relative to iterative software development, ideally Salesforce, within the Education Industry5+ years of Sales experienceProven Portfolio Growth – you will be responsible for growing our Coastal customersDeep industry expertise with a point of view of sub-verticalsCommitment to building long-term relationships with customers and winning business through trusted relationshipsConsultative mindset and a dedication to learning in a dynamic environmentUnderstanding of and relationships within the Salesforce portfolio, along with newly acquired solutions such as Mulesoft, Tableau, Slack, etc.Excellent communicator who can easily understand business requirements and think on their feetConsistent record of building and running robust teamsSelf-starter with the ability to multitask in a fast-paced and high-pressure work environmentStrong customer orientation and results-driven leaderDemonstrated ability to analyze and interpret data for value-based discussionsMust have full-time permanent US work authorizationNote – Determination of Senior will be based upon the candidate's previous relevant experience and depth of skills, and will be determined through our skills interview processAdditional Preferred Experience/Skills:Experience leading digital transformation and large-scale change management effortsStrong understanding of AIAbility to engage and motivate teamsBachelor's Degree preferred, or equivalent experienceWhy Coastal, and what we offer:Flexible working hours with an emphasis on a life-work balance (in that order!)Remote flexible work; plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA & Lexington, KY; travel as required to client locationsUnlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverageCompetitive quarterly bonus opportunitiesContinuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems; plus occasional in-house competitions with spot bonusesA flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much moreFrequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building eventsMonthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidanceOpportunities for accelerated growth, networking, and career guidance and supportTrust, transparency and respect across all levels of the companyCoastal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.J-18808-Ljbffr Coastal