Quality Control Specialist

Our banner is part of Signet Jewelers, a purpose-driven company who believes love inspires love and whose mission it is to enable all people to Celebrate Life and Express Love. Signet Jewelers is also a “Great Place to Work-Certified™” company. Innovation and brilliance – two things that set us apart. Join us! The QC Specialist will be responsible for performing the inspection of gemstones and jewelry items received from external vendors and from internal manufacturing. This role requires a keen eye for detail, extensive knowledge of marking requirements and craftsmanship, and the ability to work with precious metals and gemstones. The ideal candidate will have a strong background in jewelry, exceptional problem-solving skills, and a dedication to maintaining the highest standards of quality. Responsibilities Responsible for performing inspection function ensuring all merchandise is in compliance with R2Net quality standards and legal requirements including functionality, stone setting, finish, hallmarking and trademarking. Report all critical fails to management. Responsible for inspection of loose diamonds and colored gemstones for quality, authentication, and verification of all gemological documentation or electronic certificate. Report all critical fails to management. Responsible for the accuracy of all new customer orders processed and the timely completion of the inspection. Responsible for systematic movement of customer orders from QC admin receiving location to inspection workstation. Responsible for completion of all daily work including current date orders and hard deadlines within area of responsibility. Responsible for the processing of returns including the evaluation of the merchandise for quality and adherence to the terms of the return policy. Maintain accurate records of quality control activities and inspection results. Perform gemological testing and assist with special projects as needed. Support QC operations for processing reverse logistics orders as needed. Responsible for opening and closing activities for QC areas. Requirements 3+ years of experience in jewelry repair and production preferred. Graduate Gemologist degree preferred. In-depth knowledge of industry standards and quality control inspection procedures. Proficient in working with precious metals and gemstones. Strong attention to detail and excellent hand-eye coordination. Exceptional problem-solving skills and the ability to work under tight deadlines. Capable of working independently as well as part of a team. Excellent communication skills. Working understanding of Microsoft office suite. Benefits At Blue Nile, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location: Hybrid Work Environment Paid Time Off Medical, Dental, Vision and Prescription Insurance 401(k) Retirement Plan with Company Match Flexible Spending Account | Health Savings Account Tuition Reimbursement Employee Discount Parental Leave Life Insurance Base hourly pay: $26-$32. Final pay rate shall be determined and is based on experience and qualifications. At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position. Additional Information: Blue Nile is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #J-18808-Ljbffr Blue Nile Jeweleries