Field Service Technician - Energy Storage Systems

Job Description

Job Description

Join a Growing Energy Technology Company

Maxwell & Spark is a global energy technology company specializing in advanced lithium-ion battery systems for material handling equipment and transport refrigeration applications. With operations in South Africa, Europe, and North America, we are expanding our U.S. service team and looking for a motivated Field Service Technician to support customers and distributors across the country.

Whether you are an experienced technician or an early-career professional with a strong technical foundation, we provide comprehensive product training and the opportunity to build expertise in one of the fastest-growing sectors of industrial technology.

What You'll Do

As a Field Service Technician, you will play a key role in supporting our customers and distributor network by installing, maintaining, troubleshooting, and repairing lithium-ion battery systems and charging equipment.

Responsibilities include:

• Install, commission, maintain, and repair lithium-ion battery systems and associated charging equipment.
• Travel to customer and distributor locations throughout the United States to perform service, maintenance, and technical support activities.
• Diagnose electrical, electronic, and basic mechanical faults using established troubleshooting methods.
• Perform preventative maintenance and inspections to ensure reliable system performance.
• Conduct root cause analysis and collaborate with engineering teams to resolve technical issues.
• Complete service reports and maintain accurate records of work performed.
• Monitor battery performance remotely and respond to system alerts when not deployed in the field.
• Perform in-house repairs, refurbishment, and testing from our Dallas facility.
• Maintain service tools, spare parts inventory, and company equipment.
• Build strong relationships with customers by delivering professional, responsive technical support.
• Assist with the development and expansion of the U.S. service operation.

What We're Looking For

Required

• Technical qualification in Electrical, Electronics, Mechatronics, Industrial Maintenance, Automotive Technology, or a related field, or equivalent hands-on experience.
• Strong troubleshooting and problem-solving abilities.
• Ability to read and interpret electrical schematics and technical documentation.
• Self-motivated with the ability to work independently in field environments.
• Valid driver's license and reliable transportation.
• Ability and willingness to travel extensively throughout the United States.
• Strong communication and customer service skills.

Preferred

• Experience working with industrial equipment, forklifts, battery systems, chargers, power electronics, refrigeration equipment, renewable energy systems, or related technologies.
• Previous field service or maintenance experience.
• Experience working directly with customers and end users.

What We Offer

• Competitive salary with growth opportunities based on experience and performance.
• Extensive technical training, including product-specific training on advanced lithium-ion battery systems.
• Opportunity to travel and work with customers across the United States.
• Exposure to cutting-edge energy storage technology.
• Support from an experienced international engineering and technical team.
• Reimbursement for approved travel and business expenses.
• Career growth opportunities as the North American operation expands.

Ideal Backgrounds

• We encourage applications from candidates with experience in:
• Forklift and material handling equipment
• Industrial maintenance
• Electrical and electronic systems
• Generator or UPS service
• Automotive electrical systems
• Renewable energy and battery technologies
• Military technical trades

Apply today and help power the future of industrial energy storage.