General Manager

The General Manager will be responsible first and foremost for building and developing an extraordinary team culture. A dynamic self-starter responsible for overseeing the execution of efficient restaurant, concessions and event operations, the General Manager will maintain high production, productivity, quality, and customer service standards. This hands-on executive management role provides a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth execution of day-to-day operations in all areas of the F&B operations, outlets and scheduled events. The General Manager and the Executive Chef will lead the opening and beyond as a united team!

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• Embodies an upbeat and positive attitude

• Fosters an exciting work environment; maintains enthusiasm and celebrates successes

• An inspiring, influential, hands-on leader who has proven skills rallying a team to achieve its highest potential and then driving it to the next level

• Minimum 8 years’ experience in food & beverage industry; minimum of 5 years in a management role in food & beverage industry preferably within a similar venue

• Bachelor’s degree in a related field or an equivalent combination of education and experience

• Proven record of effective conflict resolution and service recovery

• Experience with restaurant openings, hiring, training, and maintaining ongoing operational excellence

• Thrives in a fast-paced, dynamic work environment with the ability to manage multiple tasks simultaneously

• Proficiency in all Microsoft Office applications with excellent written and verbal communication skills

• Computer literate in systems and software related to the operation of the restaurant 

• Working Knowledge of POS Systems – Toast a plus

• Wine and Spirits knowledge with inventory management

• Payroll management and restaurant accounting experience

• BEO and/or event management software experience preferred

• Acute financial management skills

• Strong analytical ability

• Outstanding organizational and leadership skills

• Effective verbal and written English communication skills

• Strong interpersonal skills with the ability to establish cooperative working relationships

• Comfortable dealing with the media, public speaking, and VIP groups

• Familiar with sanitation procedures, as well as standard food and beverage equipment maintenance

• Excellent professional presentation

• Able to walk / stand for extended periods of time, with frequent bending, twisting, squatting and reaching overhead

• Must be able to lift / carry items up to 40 lbs. and push / pull items up to 75 lbs.

• Flexibility to work evenings, weekends and holidays

Passion required!