Hospital Liaison/Director of Admissions

Job Description

Job Description

Hospital Liaison/Director of Admissions

Job Summary:

We are a long-term care and rehabilitation facility seeking a talented Hospital Liaison/Director of Admissions to join our team. As a key member of our admissions team, you will build strong relationships with hospitals and community referral sources, direct the facility's admissions process, and oversee admissions staff. If you have a passion for delivering exceptional patient care and a drive to succeed in a fast-paced environment, we encourage you to apply for this exciting opportunity.

About Us:

At Groton Community Health Care Center, we are committed to providing personalized treatment, comfort, and support to enhance the lives of our residents. Our skilled team provides care in a safe, welcoming environment, helping individuals achieve their highest level of independence and well-being.

Key Responsibilities:

• Establish and maintain relationships with hospitals, physicians, discharge planners, social service agencies, and other referral sources to support admissions and census goals.

• Promote facility services through hospital visits, presentations, community activities, and facility tours for referral sources, patients, and families.

• Coordinate referrals and gather clinical, financial, and payer information to support appropriate placement in collaboration with the clinical team.

• Direct the admissions process, including timely follow-up with patients and families, applications, admission paperwork, and communication of financial obligations.

• Work with nursing, rehabilitation, social services, and other departments to coordinate admissions, transfers, discharges, and room changes.

• Maintain accurate bed availability, daily census, admission and discharge records, payer information, and referral activity reports.

Key Responsibilities (continued):

• Supervise and train admissions staff, delegate responsibilities, and ensure admissions policies and procedures are followed.

• Maintain relationships with insurance companies, coordinate payer requirements, and negotiate initial insurance rates as part of the admissions process.

• Develop and carry out marketing plans, track referral activity, and maintain current knowledge of facility services and competing facilities.

• Communicate referral updates, placement concerns, and marketing activity to facility leadership; maintain required paperwork, correspondence, and CRM records.

Qualifications:

• Minimum of two years of experience in long-term care.

• Experience in an administrative capacity within a healthcare facility.

• Knowledge of Medicare, Medicaid, and private insurance regulations; familiarity with ICD coding.

• Ability to supervise and delegate work, coordinate services across departments, and successfully market facility services.

• Prior healthcare sales or marketing experience and an established referral network preferred.

• LPN or RN qualifications are optional, not required.

What We Offer:

• Competitive compensation.

• Benefits package including generous paid time off (PTO), health insurance, and a 401(k).

• Opportunities for professional growth and development.

• Innovative training programs.

• A supportive work environment that values teamwork and employee well-being.

How to Apply:

Submit your application through our online application process. Your recruiter will reach out with the next steps. To join our team and contribute to the delivery of exceptional patient care, apply for the Hospital Liaison/Director of Admissions role today!