Global CX Journey Designer & Research Lead
Global Payments
Global Payments Inc. seeks an experienced CX Journey Research & Service Designer to translate insights into practical improvements across customer journeys. You will facilitate journey mapping workshops, synthesize interview data, and align cross-functional teams around opportunities to reduce friction and improve outcomes. This role partners with CX leadership to define future-state experiences, measure impact with metrics like NPS and CSAT, and build repeatable design practices. #J-18808-Ljbffr Global Payments
Vacancy posted 3 days ago
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