Quality Assurance Specialist

Overview The QA Specialist role has a national salary range of $55,000 - $90,000. For roles within California the range is $70,304 - $90,000, Washington is $80,169 - $90,000, New York is 62,354 - $90,000 and Colorado 57,500 - $90,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, and a generous PTO policy. Are you looking for a challenging and rewarding opportunity in a fast-paced environment? Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business? Do you enjoy being part of a passionate team that works with stakeholders from across the business to create and implement the best solutions for our customers? Responsibilities Supports the planning and coordination of all aspects of quality assurance activities with various levels of risk and complexity within a variety of scopes at the site level. Responsible for requests for quality support from the site and communicates policies and procedures. Acts as a quality assurance customer contact for the site. Assists with the maintenance and continuous improvement of the overall quality system, including management review, CAPA management, internal quality audits, quality self-assessments, change control, document control, and standard operating procedures/work instructions. Supports ISO registration - as applicable - and other compliance activities. Assists management in analyzing information and product specifications to determine regulatory compliance to products handled and services performed at site. Provides support on key regulatory, customer and 3rd party audits. Tracks, monitors, and reports quality assurance metrics for the site. Monitors the training and development of site associates to ensure compliance to processes and regulations. Acts as a customer point of contact for QA related issues/initiatives as needed. Partners with QA management to develop, distribute and maintain regular management reports. Reads and interprets technical documents and regulations including quality agreements and contracts. Meets regulatory requirements relevant to their operations on a daily basis. Ensures customer service and business standards requirements are met daily. Plans, conducts, and acts upon inspection processes (Gemba; Standards Confirmation) on a daily basis. Qualifications Bachelor Degree, preferred Some knowledge of QA, preferred People management experience, preferred Sufficient computer application experience Strong written and verbal communication Data analysis experience Training and facilitation skills Equal Opportunity Our Organization is an equal opportunity employer. #J-18808-Ljbffr DHL Supply Chain