Senior Director, Professional Development Programs and Registration
$132k - $142kUniversity of Chicago
- # Senior Director, Professional Development Programs and RegistrationApplyremote type: Hybridlocations: Chicago, ILtime type: Full timeposted on: Posted Todayjob requisition id: JR33603**Department**UCPE Leadership Administration**About the Department**Innovative, career-driven learning experiences define University of Chicago Professional. In our commitment to spread the University's knowledge as broadly as possible, we offer impactful and flexible programs and courses that introduce individual and corporate audiences to up-to-the-minute research, the latest standards in their field, a new professional network, and the University of Chicago's rich intellectual community. Our instructors, all seasoned professionals, deliver unparalleled expertise drawn from years of industry experience. We give our students the tools to succeed in our fast-moving, interconnected world and achieve a competitive edge at any stage of their careers.**Job Summary**Reporting to the Managing Director of UChicago Professional, the Senior Director of Professional Development Programs and Registration provides strategic and operational leadership for a series of non-degree professional certificate programs. The Senior Director oversees the full student lifecycle, including marketing collaboration, admissions and enrollment processes, curriculum implementation, faculty engagement, student experience, academic systems, and student services. This role is responsible for ensuring a high-quality and seamless experience for learners from initial inquiry through program completion. The Senior Director partners closely with colleagues across marketing, enrollment management, academic units, and University administrative offices to support program growth, maintain academic quality, and ensure operational excellence. The role also oversees financial performance and supervises program leadership and administrative staff supporting the portfolio.**Responsibilities*** Provides strategic oversight of curriculum and academic quality across the professional development portfolio, ensuring alignment with University of Chicago policies for certificate and non-degree programs.* Leads continuous improvement of programs by incorporating feedback from students, faculty, advisory boards, and employers to maintain rigor, relevance, and market responsiveness.* Partners with faculty directors, instructors, and academic units to review and revise course content, support course material development, and ensure alignment with program learning objectives.* Conducts regular program evaluations and periodic comprehensive reviews, including five-year evaluations, to assess quality, outcomes, and market relevance, reporting findings and recommendations to the Managing Director and senior leadership and advising on program evolution or renewal.* Collaborates with the Managing Director to convene and support advisory boards that provide industry insight and strategic guidance.* Collaborates with Marketing, Communications, and Enrollment Management to develop and implement marketing and admissions strategies, processes, and policies that attract a strong and diverse student body.* Oversees the admissions review and notification process and coordinates closely with enrollment staff to prepare for incoming students.* Oversees the overall student journey, ensuring a coordinated, high-quality experience from initial marketing and recruitment through admissions, advising, program delivery, and student services.* Vets, hires, and reviews program instructors in consultation with faculty directors and advisory committees, ensuring instructional quality meets program goals and expectations.* Manages the instructor recruitment and hiring process, including posting positions, screening and interviewing candidates, and making appointment recommendations to faculty directors and the Managing Director.* Develops and implements an instructor review process in collaboration with senior leadership; conducts regular evaluations, provides coaching and peer review opportunities, and makes hiring and rehiring decisions.* Develops and manages program budgets, ensuring responsible use of resources and alignment with University and departmental guidelines.* Monitors financial performance, including revenue, expenses, and enrollment trends, and provides regular analysis to inform strategic decisions.* Implements strategies to achieve annual budget and revenue targets, and partners with leadership and finance teams on forecasting, financial planning, and resource allocation to support program priorities and growth.* Provides strategic leadership for admissions, enrollment, and registration systems, ensuring operational excellence, scalability, and compliance with university policies.* Oversees the design, integration, and continuous improvement of student information systems and related technologies; leads cross-functional process improvements to streamline workflows and enhance the student lifecycle.* Serves as a senior escalation point for complex student, faculty, or operational issues.* Leads and develops a team of managers and program coordinators, fostering a culture of accountability, collaboration, and continuous improvement.* Provides strategic direction to managers to ensure goals, KPIs, and workflows align with program and institutional priorities, and coaches them in leadership, decision-making, and performance management.* Conducts annual performance reviews, sets clear expectations and measurable objectives, and supports professional growth and development plans for direct reports.* Manages the development, scheduling, and implementation of programs and marketing communications. Will also evaluate the effectiveness of programs and revise the curriculum as needed.* Develops and monitors program budgets, analyzes financial performance and implements corrective action when appropriate.* Performs other related work as needed.**Minimum Qualifications****Education:**Minimum requirements include a college or university degree in related field.**Work Experience:**Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.**Certifications:****---****Preferred Qualifications****Education:*** Master’s degree in a relevant field.**Experience:*** At least 10 years of relevant management and/or academic administrative experience.* Background with budget and staff management.* Previous experience in an academic environment committed to the highest level of academic standards of integrity and quality.* Partnering effectively with cross-functional stakeholders such as Finance, HR, IT, Bursar, and academic or instructional teams.* Demonstrated success leading process improvement initiatives, documentation, and staff training.**Technical Skills or Knowledge:*** Familiarity with FERPA, student records management, and compliance-related processes; experience with VA education benefits strongly preferred.* Proficiency working with student information systems, registration platforms, CRM tools, or learning management systems.* Proficiency with Microsoft 365 and related productivity tools.**Preferred Competencies*** Understanding of/ability to master internal University of Chicago systems.* Strong interpersonal, verbal, and written communication skills to communicate effectively with a variety of stakeholders, including faculty, students, University administrators, and corporate partners.* Work effectively and collaboratively as part of a team.* Manage program finances wisely and within budgetary guidelines.* Multitask and deal with interruptions while maintaining attention to detail; work well under pressure during peak periods.* Plan effectively and meet deadlines in a fast-paced environment.* Exhibit patience and flexibility in a fluid working environment.* Represent the department and the University in a positive and professional manner with stakeholders and in public settings.**Application Documents*** Resume/CV (required)* Cover Letter (required)* References Contact Information (3)(preferred)When applying, the document(s) **MUST** be uploaded via the **My Experience** page, in the section titled **Application Documents** of the application.**Job Family**Academic Affairs**Role Impact**People Manager**Scheduled** **Weekly Hours**37.5**Drug Test Required**No**Health Screen Required**No**Motor Vehicle Record Inquiry Required**No**Pay Rate Type**Salary **FLSA Status**Exempt **Pay Range**$132,000.00 - $142,000.00The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.**Benefits Eligible**YesThe University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.**Posting Statement**The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call View phone number on click.appcast.io or submit a request via Applicant Inquiry Form. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
- J-18808-Ljbffr The University Of Chicago
Vacancy posted 4 days ago
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