Member Assist Cart Attendant

Member Assist Cart Attendant – Sam's Club Base pay range: $18.00/hr - $25.00/hr Position Summary We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot, helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members with loading their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you. Responsibilities You thrive in fast-paced environments. You’re a multi‑tasker at heart. You keep member satisfaction as your top priority. You can stand for long periods of time while assisting members quickly and accurately. You’re a problem solver who tackles obstacles head‑on to ensure each task is completed with excellence. Maintaining a positive attitude by smiling, greeting and thanking members. Providing exceptional customer service to members across the club as needed, answering any questions they may have. Maintaining a clean, neat, and member‑ready area. What you’ll do: ensuring club pick‑up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering members alternative product options; ensuring products are selected and packaged according to company policies; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; promoting the company’s products and services. Maintaining the safety of the facility by conducting safety sweeps; following procedures for handling merchandise; correcting and reporting unsafe situations to facility management. Providing member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company’s products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness. Benefits Health benefits: medical, vision, and dental coverage Financial benefits: 401(k), stock purchase, and company‑paid life insurance Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, Live Better U education benefit program Location Primary Location: 56 W Merritt Blvd, Fishkill, NY 12524-2243, United States of America Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Seniority Level Entry level Employment Type Part‑time Job Function Management and Manufacturing Industry Retail #J-18808-Ljbffr Sam's Club