Operations Planning Manager

The Operations Planning Manager is responsible for developing, implementing, and managing the sales and operations planning process to align demand, supply, and financial goals. The role of the Operations Planning Manager ensures cross-functional collaboration across departments such as sales, marketing, manufacturing, finance, and logistics to optimize inventory, production, and distribution strategies. Planning & Forecasting Lead the division's Sales and Operations Planning (S&OP) process to align demand, supply, and capacity across multiple manufacturing sites. Create annual capacity and operating plans while monitoring overall customer demand during both annual budgeting and monthly forecasting cycles. Develop and manage equipment loading plans to optimize production efficiency. Manage production planning and scheduling across facilities to ensure customer demands are met. Customer Service & Order Management Oversee order entry and customer service operations to ensure timely and accurate fulfillment. Manage customer service efforts to maintain responsiveness and exceed customer expectations. Collaborate with Sales and Operations teams to align production scheduling with customer requirements. ERP & Systems Integration Partner with IT to enhance the functionality of our JDE-based ERP system. Use system tools and analytics to reduce planning errors, improve operational visibility, and optimize decision-making. Leverage technology solutions to streamline planning processes across multiple sites. Working Capital & Inventory Manage inventories to minimize working capital while maintaining continuity of operations. Improve inventory turns and actively reduce excess or obsolete stock. Oversee warehouse operations to maintain safe, organized conditions and ensure inventory accuracy. Balance service levels with cost optimization across all inventory categories. Continuous Improvement Apply CI tools (Lean, Six Sigma, PDCA) to improve delivery performance, planning accuracy, and OEE. Lead initiatives that standardize and enhance supply chain processes across the division. Drive operational excellence through systematic problem-solving and process optimization. Supplier Relationship Management Manage purchasing function and build strategic supplier relationships to ensure quality, service, and reliability. Work with Strategic Sourcing to control costs, evaluate supplier performance, and develop comprehensive supply strategies. Explore new sourcing options, including partnerships with 3PLs and other logistics providers. Leadership & Collaboration Lead and develop the Operations Planning team, fostering an environment of high safety standards, teamwork, unity, and associate engagement. As a member of the Operations Leadership Team and Strategic Council, actively participate in strategic planning to achieve business objectives. Delegate tasks with clarity and trust, empowering team members to excel in their roles. Foster a culture of two-way feedback and open communication throughout the organization. Act as a coach to support individual growth and team development across cross-functional teams. Identify skill gaps and create tailored development plans for team members. Collaborate with division leadership to shape long-term strategies and drive organizational success. Preferred Experience & Skills Ability to lead operations planning teams in a multi-site manufacturing environment. Ability to improve and execute Sales and Operations Planning (S&OP) with measurable results. Skilled in using ERP systems (JDE preferred) to support planning and execution across multiple facilities. Ability to understand inventory management, working capital optimization, and warehouse operations. Ability to apply continuous improvement methods to drive operational gains and standardization. Effective communicator and collaborator across operations, IT, sourcing, and customer-facing teams. Ability to manage supplier relationships and work with sourcing teams to improve cost and service. Ability to lead with strategic vision while coaching team members and fostering a culture of growth. Ability to participate in senior leadership strategic planning and decision-making processes. Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race, color, religion, sex (including pregnancy), national origin, gender identity, sexual orientation, marital/parental status, genetic information, age, ancestry, ethnicity, disability, marital status, military or veteran status or affiliation, or any other characteristic protected under applicable law. To view your rights and government notices, please see the links below: Know Your Rights - Conozca sus Derechos - Your Rights Under USERRA (dol.gov) - FMLA - FMLA (Spanish) - Polygraph Protection - Right to Work - Right to Work (Spanish). Printpack is committed to helping individuals with disabilities participate in the workforce and ensure equal opportunity to compete for jobs. If you need a reasonable accommodation to assist you with your application for employment or job search, please get in touch with us by sending an email to View email address on click.appcast.io. Please include in your email a brief description of the accommodation you are requesting and the position for which you are interested in applying. #J-18808-Ljbffr Printpack