Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

ABOUT OUR AGENCY:
At our agency, we strive to create a work environment that fosters growth, collaboration, and innovation. We believe that a great workplace is built on a strong sense of camaraderie, where everyone's voice is heard and valued. We encourage our employees to bring their unique perspectives and ideas to the table, as we believe diversity drives creativity and success.

Our agency also values work-life balance, understanding the importance of personal well-being and fulfillment outside of work. We offer flexible schedules and remote work options to ensure our employees can achieve a healthy equilibrium between their professional and personal lives.

Moreover, we are committed to investing in our employees' professional development. We provide opportunities for continuous learning, training programs, and mentorship to help our team members enhance their skills and advance in their careers.

We take pride in our agency's inclusive and supportive culture, where collaboration and teamwork are highly encouraged. We believe in celebrating successes together and fostering a positive and motivating work environment.

Join our agency, and you'll become part of a team that is passionate about what they do, dedicated to delivering exceptional results, and committed to creating a workplace that enables everyone to thrive.

ROLE DESCRIPTION:
As an Account Representative for Karen Davis - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.