Human Resources Generalist

Human Resources Generalist

The Human Resources Generalist coordinates various Human Resources functions, which may involve recruitment and selection, processing of new hires, processing of action forms and status changes, performance reviews, benefits administration, terminations, job descriptions, payroll, training/education, career development, awards/recognition and wellness programs, employee relations, or other special projects as assigned, in compliance with all policies, procedures, and Federal, State, and local laws and regulations. This position performs highly responsible technical and administrative work assisting the Human Resources Director. Employees in this classification work independently, often without direct supervision and exercise a considerable amount of independent judgment.

Essential Functions

• Serves as a liaison and partners with departments on human resources services, providing information and assistance to employees, supervisors, managers, directors, or other individuals regarding personnel issues, benefits, policies, procedures, timeframes, forms, processes, or other issues. Responds to routine questions or complaints and initiates problem resolution.
• Coordinates recruitment and selection activities, updates position requirements, creates and manages job vacancy notices and advertisements, and screens applications for minimum qualifications.
• Monitors and verifies selection and hiring procedures to ensure compliance with Federal, State and Local laws and regulations.
• Schedules and facilitates the interview process for all departments concerning hiring and promotions, assists with developing and administering interview questions, pre-employment, and promotional tests.
• Coordinates background checks and drug testing for all Village employees and job candidates, including employment and reference verification, psychological testing, and physicals.
• Coordinates new hire process, conducts Orientation programs and handles all on-boarding activities (i.e., Federal, State and Village required forms and documents), coordinates with departments on start dates and new hire information, prepare offer letters, and coordinates requests for computer/telephone access for new hires.
• Coordinates employee exit process, conducts exit interviews and completes exit checklists, and assists with employee separation meetings. Coordinates activities involving out-processing and termination of employment, schedules and coordinates meetings with departing employees, advises departing employees of benefit termination dates and payout of any vacation/sick time balances, provides retirees with retirement information and application forms, provides information regarding continuation of benefits, eligibility for benefits, and premium amounts, verifies return of any Village-issued property, advises COBRA administrator to initiate COBRA notification letters, coordinates COBRA premium payment process, and notifies Information Systems Department of departure dates to terminate computer access.
• Processes a variety of documentation associated with department operations, within designated timeframes and per established procedures.
• Coordinates activities involving status changes, enters all information in HRIS/Payroll system in accordance with policies/procedures, ensures promotions/demotions are in compliance with policies/procedures, verifies salary changes and ensures inclusion of correct information, determines new performance review dates and reviews completed forms for marginal or unacceptable ratings, and makes recommendations for proper follow-up.
• Prepares information for and assists in the ongoing development of internet and intranet websites for the HR department.
• Analyzes HR processes and makes recommendations for improvement via the use of technology. Oversees the specifications, development and implementation of new or re-designed systems, reports and procedures for HR module users to provide efficient business processes.
• Responsible for personnel records management including ongoing personnel file maintenance, disposition, and assisting with responses to Public Records Requests as the HR Department's Records Management Liaison.
• Provides verification of employment by telephone, fax, or mail for authorized requestors.
• Provides FMLA forms and administrative policy to employees for leave requests, verifies eligibility for leave, and ensures attachment of proper documentation for director's approval.
• Assists employees with insurance billing issues as needed, communicates with employees, medical provider, and insurance companies to research and resolve problems.
• Organizes open enrollment process for enrollment. Schedules open enrollment meetings, conducts open enrollment meetings and new employee orientation, assists new employees with enrollment issues, meets with specific employees with special insurance needs, compiles/organizes enrollment/change forms, beneficiary designation forms, or other documentation for payroll implementation and for submittal to insurance carriers.
• Works with insurance carriers to verify accurate insurance coverages for employees, compiles miscellaneous changes to employee coverages, and verifies qualifying events for mid-year coverage changes.
• Assists employees with coverage and claims issues, processes employee forms for death claims and assists staff with closing of claims, provides employer claim information as appropriate, resolves difficult coverage issues and claims issues with employee and carrier, contacts provider for resolution of coverage/claim issues, and works with agent to clarify contractual coverage issues or to rectify special claim issues.
• Maintains systems, processes, communications, and services in a manner that ensures compliance with applicable collective bargaining agreements, Village policies and/or employment laws to include but not limited to Federal, State and Local laws and regulations, (i.e., ADA, FMLA, FLSA, Equal Employment Opportunity (EEO) Title VII laws, Veterans Administration, Department of Homeland Security Immigration and Customs Enforcement (ICE), and Social Security Administration (SSA) requirements).
• Maintains confidentiality of departmental issues and documentation.

Minimum Qualifications

• Associate's degree from an accredited college or university with a major in Human Resources, Industrial Relations, Organizational Management or Development, Business Administration, Public Administration, or related field is required; Bachelor's degree preferred.
• Minimum of three years professional experience including human resources administration, recruitment and selection, employee relations, benefits administration, and analysis of compliance with Federal, State and Local rules and regulations required.
• Professional Human Resources Certifications (PHR, SHRM-CP or greater) preferred.
• Knowledge of state and federal laws such as EEO, FMLA, COBRA, HIPAA as well as other civil rights, employment, and labor laws, rules and regulations.
• Microsoft Office Excel, Word and Outlook knowledge required; intermediate proficiency in Excel and/or Word preferred.
• Experience working with Tyler Munis or other HRIS system to include report generation, data integrity, and analysis is required.
• Experience in the local government experience in the State of Florida preferred.
• Ability to perform technical work independently, express oneself effectively verbally and in writing and analyze facts or situations critically and objectively with a focus on strong customer service skills.
• Ability to maintain confidentiality when handling sensitive and protected employee information/files.
• Ability to manage multiple projects and fully complete tasks while adhering to prescribed deadlines.
• Must possess and maintain a valid Florida driver's license.

Physical/Environmental Requirements

Tasks involve the ability to exert light physical effort in sedentary to light work involving extended periods of time at a keyboard or workstation and may include some lifting, carrying, pushing and/or pulling of objects and materials up to 30 pounds. Employee is regularly required to stand, walk, sit, use hands to fingers, handle or feel objects, tools or controls, reach with hands and arms, talk and hear. Work is usually performed in an office setting with rare exposure to adverse environmental factors.