Gatekeeper & Programs Associate — Telework Eligible
Internal Revenue Service
The Internal Revenue Service (IRS) is seeking a Management and Program Assistant (Gatekeeper) to support call-site scheduling, staffing, and performance reporting. The role uses tools such as eWFM and various reporting systems to monitor real-time adherence and operational metrics, ensuring timely staffing decisions. Responsibilities include generating and reviewing productivity and schedule reports, coordinating with management, and maintaining logs of staffing issues. #J-18808-Ljbffr Internal Revenue Service
Vacancy posted 2 days ago
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