Admissions Coordinator

Admissions Coordinator

Emerald Nursing & Rehab Lancaster is looking for an organized, detail-oriented Admissions Coordinator to guide new residents and their families through a smooth, welcoming admissions process. You'll be the first point of contact for many families during a vulnerable time someone who combines strong administrative skills with genuine warmth and clear communication. If you thrive on juggling details, building relationships, and making people feel taken care of, we'd love to hear from you.

Evaluate prospective residents against facility criteria, considering medical, financial, and social needs

Gather and verify admission documentation medical records, insurance information, financial details, and personal preferences

Coordinate with clinical and support departments to prepare for each new resident's arrival

Complete and manage all admissions paperwork, including consents and agreements

Maintain accurate, up-to-date resident records

Represent the facility to prospective residents and families through tours and marketing materials

Build and maintain relationships with referral sources such as hospitals and community organizations

Assist with insurance verification, pre-certification, and payment options

Uphold every resident's dignity, rights, and respect throughout the admissions process and beyond

Bachelor's degree in healthcare administration, social work, psychology, or related field preferred (equivalent experience considered)

Prior experience in long-term care or skilled nursing facility admissions is essential

Working knowledge of Medicare, Medicaid, Managed Care, and HMO processes and reimbursement procedures

Familiarity with electronic health record systems, especially PointClickCare, a plus

Excellent organizational skills and a sharp eye for detail

Strong written and verbal communication skills in English

Ability to work independently, manage competing priorities, and stay composed under pressure

A genuine interest in caring for the elderly and a collaborative, professional attitude

Reliable attendance and a professional demeanor

Medical, Dental, Vision insurance

401(k)

PTO