Hospital Liaison

Job Description

Job Description

We are looking for a compassionate liaison to market our facility’s services to patients, their families, and caregivers. The liaison will guarantee continuity of care for patients transitioning to our facility and have the ability to make informed recommendations by maintaining knowledge of our services and industry developments. You will promote our services by cultivating relationships with referral sources, conducting presentations, and providing facility tours. You will explain our services to the patient, their families and caregivers.

To ensure success you will tactfully present the realities of processes and financial costs when caregivers, family, and friends of patients are facing painful life events. Top candidates will be proficient multitaskers, sensitive to the needs of others, and discreet.

Liaison Responsibilities:

• Implementing marketing plans to achieve sales goals.
• Cultivating relationships with sources to generate repeat referrals.
• Participating in the facility's marketing education, ensuring knowledge of their resources, and maintaining knowledge of competitor facilities.
• Providing facility tours and conducting presentations for potential referral sources and patient families.
• Collaborating with facility personnel regarding referrals, evaluations, and marketing activities.
• Reviewing physicians' orders and patients' clinical needs, and gathering clinical information.
• Conducting assessments to establish the suitability of prospective admissions.
• Communicating activities and concerns to supervisor.

Liaison Requirements:

• Proficient computer skills.
• Car with valid driver’s license and up-to-date insurance.
• Excellent communication skills, using diplomacy and discretion.
• Professional demeanor.
• Excellent organizational skills.
• Spanish speaking a plus