Lead Dispensary Associate

Lead Dispensary Associate The Lead Dispensary Associate is responsible for all Dispensary Associate duties and responsibilities, including interacting with, educating, and advising patients face‑to‑face and by phone, record‑keeping, assisting with inventory and cash management, and interacting with local service providers. The Lead Dispensary Associate will be cross trained in all order fulfillment activities, which includes preparing orders, entering product information, calling patients with product requests, and admitting patients when the Security Guard is otherwise occupied. How You’ll Make a Difference Greets members in person or on the phone; schedules appointments; oversees member intake and renewal procedures Maintains member records in compliance with State law and Company policy Answers questions about the law and the Company from members and others Assists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine Assists the Dispensary Manager with inventory and cash management, daily and weekly Maintains a clean, safe, welcoming environment inside and outside the facility Other duties may be assigned by the Dispensary Manager according to Company needs Requirements High school diploma or equivalent 2 years post‑secondary education in a related field preferred 2+ years’ experience in a fast‑paced client‑service intensive industry – hospitality and retail backgrounds preferred State mandated background check Computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems) Familiarity with history and varieties of medical marijuana preferred but not required Outstanding phone and in‑person customer service skills Thriving to perform job duties in a fast‑paced environment with the ability to stay even‑keeled in periods of stress Demonstrated proactivity, flexibility, adaptability and multi‑tasking Ability to maintain confidentiality and ethical conduct Skill in accurate cash management and inventory control Strong written and oral interpersonal communication skills Ability to effectively plan and prioritize Attention to detail Ability to work effectively as part of a team Absolute reliability and honesty Perks & Benefits Full suite of medical, dental, and vision insurance Pay Range: $17‑$19/hr Paid parental leave 401(k) Paid Time Off Short‑Term and Long‑Term Disability Employee Assistance Program Employee life insurance and supplemental life Spouse and child life and ADD&D Pet insurance FSA and HSA available (based on eligibility) Schedule Night and weekend availability Subject to change as business needs Work Environment & Physical Demands Must be able to work quickly but efficiently, while maintaining the integrity of the product Light to moderate lifting of up to 50 lbs; heavier weights with assistance Must be able to stand for prolonged periods of time Must adhere to facility general hygiene requirements Capacity to stay focused on the task at hand DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of employees assigned to this job. E-Verify Participation Notice: This Employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. Greenleaf Apothecaries is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability or protected Veteran status. #J-18808-Ljbffr Canopy USA