Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

About Us:
We’ve proudly served our community for the past 10 years, building a reputation for excellence and reliability. Our team is made up of 4 dedicated sales professionals and 2 outstanding service team members. Together, we’re committed to creating a supportive and collaborative environment where everyone can thrive. We believe in taking care of our team. Full-time employees are eligible for medical, dental, and vision benefits after 90 days. We also offer flexibility in your schedule to allow for a better work-life balance. We embrace a “work hard, play hard” mindset! With fun promotions, bonuses, and celebrations throughout the year, we ensure our team stays motivated and energized while enjoying the journey together.

Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. 

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• License reimbursement
• Life insurance
• Short-term disability insurance
• 401k

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.