Centralized Scheduler-Grundy

Overview

Centralized Scheduler Grundy County Memorial Hospital Schedule: Full Time; Monday–Friday; rotating shifts of 7:30 a.m.–4:00 p.m., 7:45 a.m.–4:15 p.m., and 8:00 a.m.–4:30 p.m. Some early arrival may be needed for earlier scheduled procedures.

Grundy County Memorial Hospital is seeking a full-time Centralized Scheduler to support patient access and scheduling across hospital services and visiting specialty providers.

This role is a great fit for someone who enjoys helping others, staying organized, and being part of a collaborative healthcare team. The Centralized Scheduler plays an important role in creating a smooth, welcoming experience for patients by coordinating appointments, gathering accurate information, and helping patients understand next steps before their visit.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Schedule, cancel, and confirm appointments for hospital services and visiting specialty clinics.
• Provide friendly, timely support to patients, families, providers, and internal team members.
• Complete accurate patient registrations and verify required information for each visit.
• Review insurance eligibility and assist with authorization information before services are provided.
• Share important appointment, testing, and preparation details with patients and care teams.
• Help patients understand estimated financial responsibility in a clear and compassionate way.
• Support patient check-in by ensuring forms and documentation are completed accurately.
• Maintain accurate scheduling and registration information to support timely billing.
• Collaborate with Revenue Cycle, clinical departments, and coworkers to support efficient patient flow.
• Follow privacy, compliance, and registration standards to protect patient information.

Qualifications

Education:

• High School Diploma or equivalent

Knowledge/Skills/Abilities:

• Writes, reads, comprehends and speaks fluent English.
• Basic computer knowledge using word processing, spreadsheet, email and web browser.