Project Manager 2

About the role The Project Manager 2 is responsible for the overall direction, planning, coordination, implementation, execution and management of one to many medium projects, several large projects, and/or complex projects according to pre-determined scope, schedule and budgets. The Project Manager 2 will also provide coaching and mentoring to less experienced Project Managers / Project Coordinators. It is expected that the majority of time (70%) will be in customer facing activities. Location Houston, TX | Saline, MI | Memphis, TN What you’ll be doing Lead the planning and implementation of project(s) throughout the project lifecycle, initiation through closure Oversee the review of project scope, goals and deliverables both internally and externally Oversee and Develop a project task list (tracker), risk/issue/action, project contacts and a full scale project plan as required within Computacenter United States Inc.’s approved applications and systems Assemble and coordinate project resources both internally, externally and with 3rd parties Manage project budget, resource allocation, project plan, project trackers and project timelines as required Track and advise on project deliverables and tasks using appropriate applications, systems, and/or tools Own and resolve any issues that arise during the project and drive risk mitigation Drive team accountability for project results of staying on-budget, on-schedule, and maintain client satisfaction Communicate with internal and external stakeholders including but not limited to project scope, tasks, deliverables, goals, resources, schedules and budgets Communicate expectations to stakeholders and team, gaining acceptance and accomplishing customers business objectives Identify resources required to fulfill project delivery, collaborating with other Project Managers, the Resource Management Group and other groups as required to determine which project resources are available in order to schedule project workload and make assignments The PM2 should work with the Resource Management Group to explore ways to drive efficiencies on third party project delivery Oversee all products and corresponding issues (software licensing, shipment logistics, DOA's, late or changed shipment dates) are coordinated with customer and Computacenter United States Inc. Sales and Engineering teams Provide status reporting throughout the project to internal and external stakeholders on progress against project schedule, and any issues and their accompanying mitigations. Quickly escalates to next level of management and/or senior management any project related issues/risks that will impact the project negatively Ensure all project team timecards, expense reports, status reports, issue documentation, project tracker(s), project plan(s) and project documentation are entered and/or updated into the Computacenter United States Inc. applications & systems in a timely fashion, verifying accuracy and completeness Obtain client sign-off on the Project Completion Form Perform invoicing and project closure functions including sending and following up on Customer Satisfaction Survey’s PM2’s will be called upon to mentor those around them in aspects of leadership, methodology, tools, people skills, and navigating difficult customer environments PM2’s will be called upon to conduct mid project health checks as well as after action meetings for continual improvement. PM2’s will be expected to have the ability to turn around any sized project that may not be performing up to Computacenter United States Inc.’s high quality expectations What you have 7-10 years’ experience in Project Management within the IT industry Proficiency in Microsoft Word, Excel and Project Strong communication skills, both written and verbal Proficient in project management software Legal authorization to work in the United States. PMP certification is a plus Experience with Salesforce is a plus What you can expect There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. #J-18808-Ljbffr