Retail Sales Associate - Part Time

Part-Time Retail Sales Associate

Hourly wage $15.00 to $18.00 per hour. Commission up to 8% on transactions, averaging $1.00 per hour on top of base pay.

Benefits

• The best working hours: most stores open 9 AM–6 PM, closed on Sundays.
• Earned Wage Access program available from the second day of employment; employees can withdraw up to 50% of wages earned up to seven times per payroll cycle.
• Unlimited commission above hourly base rate.
• Employee discounts starting on the first day of active employment.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
• Auto‑enrollment in the FirstCash 401(k) program after six months of employment.

Earned Wage Access is a service provided by NetSpend. Signup by the employee is required; restrictions and fees apply.

Position Summary

Entry‑level, part‑time sales associates in pawn store locations nationwide. Associates partner with the store staff to provide customer service on both lending and retail sides. They greet, engage, and assist customers with sales, loans, and other transactions, working with jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

Responsibilities

• Greets and interacts with customers to develop rapport.
• Performs non‑management open/close procedures.
• Maintains a clean, stocked sales floor and displays merchandise.
• Conducts sales and loan transactions in accordance with policies and regulatory requirements.
• Handles cash and negotiable items in accordance with policies and regulatory requirements.
• Answers incoming calls per company standards.
• Communicates the legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, showing respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Completes assigned training.
• Other related duties as assigned.

Minimum Requirements & Qualifications

• Willing and able to lift/carry up to 50 pounds.
• Willing to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and become firearms certified.
• May be asked to assist a customer outside the building or retrieve products from exterior storage.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team‑oriented.
• Ability to multitask in a fast‑paced environment.
• Proficient basic math calculation skills.
• Cash handling experience preferred.
• Ability to work in multiple locations as business needs dictate.
• Must be able to work a flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.

Bilingual Applicants

Bilingual applicants are encouraged to apply.

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2–8% commission based on the gross profit of their personal performance. More details will be provided during the interview process.

Additional Information

Information contained in this description is not intended to be an all‑inclusive list. Management reserves the right to assign or reassign duties and responsibilities at any time. Duties and responsibilities may change due to reasonable accommodation or other reasons.

Accepted employees must agree to a binding arbitration agreement to resolve disputes.

Payrates will not be below any applicable local minimum wage requirements.

Equal Opportunity Employer

FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.