Guest Services Associate (Part Time)

Privacy Notice for California Applicants and Employees Applicants must be currently authorized to work in the United States on a full‑time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Job Description Deadline for submitting applications for this position is July 7, 2026. Meow Wolf reserves the right to extend this deadline if needed. Guest Services Associate is responsible for welcoming our guests to our mind‑bending art experience and providing engaged interactions throughout their visit. They actively encourage all guests to immerse themselves in Meow Wolf's explorable interactive storylines, while fulfilling other key operational duties and tasks to ensure each guest receives a beyond‑exceptional experience while visiting our exhibitions. The Guest Services Associate champions weirdness, radical inclusion, and the power of creativity to change the world. Responsibilities Greet guests and provide information about ticketing, upcoming events, Meow Wolf history and more Monitor crowds and assist with crowd control to ensure the safety of guests and staff, including reviewing guest code of conduct and experience expectations before entry Process ticketing and merchandise transactions Monitor objects and props within the exhibition to ensure proper placement and functionality Provide guests with information about the interactive experience, narrative, and contributing artists Create and maintain a pleasant environment for guests by collaborating with other team members to keep the exhibition clean and organized at all times Respond to injuries and emergencies appropriately, including reporting incidents to the manager on duty Fulfill other duties as required or directed by management Qualifications Strong service skills and welcoming demeanor required Communicate with others to exchange information Embodies Meow Wolf customer service expectations to enhance guest’s experience Learn and operate ticketing and point of sale systems Follow and enforce safety rules Maintain composure in stressful situations Adaptable to changes in a fast‑paced work environment Interest in the arts Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays Must be 18 years of age or older at time of hire Nice to have Prior work experience in high‑volume, guest‑facing spaces such as retail, museums, theme parks, recreation facilities, escape rooms Prior experience with point‑of‑sale systems Bilingual, especially but not limited to English and Spanish Work Environment and Physical Demands Work Environment: This position works in indoor settings with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and/or enclosed spaces. Physical Demands: Moving in different positions to accomplish tasks in various environments including tight spaces; remaining in a stationary position for prolonged periods; repeating motions that may include the wrists, hands and/or fingers; positioning or moving objects up to 20 pounds. All employees will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Schedule Flexible schedule including weekdays, weekends, evenings, and holidays Supervisory Responsibility This position does not require supervisory responsibility. Travel No travel is required for this position. Other Duties Other duties may change at any time with or without notice. Inclusion and Employment Equity Meow Wolf truly embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Inclusion: Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law. Benefits As part of the total compensation package for full‑time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks. Medical Insurance options: PPO & HDHP* Dental and Vision Insurance HSA, HRA, and FSA options 401k Retirement Plan Company paid Life Insurance Policy and Disability Coverage(s) Voluntary Critical Illness and Life Insurance Policies Company Paid Employee Assistance Program Paid Parental Leave for 12 weeks Discount off Meow Wolf Gift Shop Merch and Cafes Admission to Meow Wolf attractions for employees and guests Contact Regular or Project Based Full‑time positions. Please visit for more information. Meow Wolf is an arts and entertainment company based in Santa Fe, New Mexico. #J-18808-Ljbffr MW Vegas, LLC