Busser

About Company:

Founded in 2018 and headquartered in Oklahoma City, Quail Springs Culinary (QSC) includes 5 restaurant concepts that operate in 9 states with a total of 78 company owned and franchised locations.

QSC invests in concepts that have craveable food, strong leadership, and are ready for growth. Each QSC business has its own unique culture and set of values that allow them to be successful in their respective markets.

About the Role:

As a Busser, you will play a vital role in maintaining the cleanliness and organization of the dining area to ensure a pleasant and efficient dining experience for all guests. Your primary focus will be on clearing and resetting tables promptly, assisting servers, and supporting the overall flow of service during busy periods. This position requires attention to detail and a proactive approach to anticipate the needs of both guests and staff. You will contribute to a welcoming atmosphere by ensuring that the dining environment is clean, safe, and well-stocked with necessary supplies. Ultimately, your efforts will help create a seamless and enjoyable experience that encourages guests to return.

Minimum Qualifications:

• Ability to stand and walk for extended periods during shifts.
• Basic communication skills to interact courteously with guests and team members.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Ability to lift and carry trays or stacks of dishes weighing up to 25 pounds.
• No prior experience required; on-the-job training will be provided.

Preferred Qualifications:

• Previous experience in a restaurant or hospitality environment.
• Knowledge of food safety and sanitation standards.
• Ability to work efficiently in a fast-paced team setting.
• Strong attention to detail and a proactive work ethic.
• Basic understanding of customer service principles.

Responsibilities:

• Clear and clean tables promptly after guests have finished dining, including removing dishes, glassware, and utensils.
• Reset tables with clean linens, silverware, and glassware in preparation for the next guests.
• Assist servers by refilling water glasses, delivering bread or condiments, and supporting food and beverage service as needed.
• Maintain cleanliness and organization of dining areas, including floors, chairs, and service stations throughout the shift.
• Communicate effectively with servers, hosts, and kitchen staff to ensure smooth coordination and timely service.

Skills:

The required skills such as effective communication and physical stamina are essential for managing the fast-paced environment and ensuring guest satisfaction. Bussers use their attention to detail to maintain cleanliness and properly reset tables, which directly impacts the dining experience. Preferred skills like knowledge of food safety help maintain health standards and contribute to a safe environment for guests and staff. Teamwork and proactive problem-solving skills enable bussers to anticipate needs and support servers efficiently, improving overall service flow. These skills combined allow bussers to contribute meaningfully to the restaurant's success by creating a welcoming and well-maintained dining atmosphere.