Case Manager

GENERAL DESCRIPTION: Delivery of case management services to an adult population related to substance use and mental health. Services include outreach, identification, screening, assessment and referral to community sources to address their health, social and economic need. Extensive liaison work with referral sources. Responsible for tracking of assigned clients and maintenance of appropriate records in a timely and accurate manner. Case manager is also responsible for monitoring and expanding referral networks with agencies and organizations.ESSENTIAL JOB FUNCTIONS:Commitment to workplace of dignity and respectCompliance with all Equal Employment Opportunity rules and guidelinesAbility to work with others cooperatively and cordially in a spirit of teamworkAbility to appear at work as scheduled, mindful of the company’s attendance policiesAbility to accept direction from managers and supervisors in a respectful and collaborative mannerCONSULTATION/LIAISON SERVICES:Screening of clients to determine appropriate level of care.Provide appropriate Brief Interventions, using principles of Motivational Interviewing., to clients to motivate and ensure compliance to screening recommendations.Establish educational groups for clients to provide appropriate information regarding substance abuse.Demonstrates knowledge of accepted principles of client record management.Protects client rights to privacy and confidentiality in the preparation and handling of records, especially in relation to the communication of client information with third partiesPrepares accurate, timely, and concise client records that are consistent with agency standards and comply with all applicable confidentiality rights of adolescents.PROFESSIONAL AND ETHICAL RESPONSIBILITES:Adheres to the agency code of ethics and business practices, professional codes of ethics, and all applicable state and federal laws regarding the treatment of substance use disorders.Utilizes supervision, self-evaluation, and consultation to enhance self-awareness and counseling skills and professional development.Regularly participates in continuing education.KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES:Understanding AddictionUnderstands a variety of models and theories of addiction and other problems related to substance abuse and uses this knowledge to plan intervention strategies with clients.Recognizes the social, political, economic and cultural context within which addiction and substance abuse exist.Identifies the behavioral, psychological, physical health and social effects of psychoactive substances on the client and family members.Recognizes the potential for substance abuse disorders to mimic a variety of medical and psychological disorders and the potential for medical and psychological disorders to co-exist with addiction and substance abuse.Understands the impact of substance abuse on adolescent development.Treatment KnowledgeIs aware of a variety of philosophies, practices, policies, and outcomes of the most generally accepted models of treatment, recovery, relapse prevention, and continuing care for addiction and other substance abuse related problems and develops treatment plans incorporating this knowledge.Participates in interdisciplinary approach to treatment planning and delivery of treatment services.Application to PracticeUses established diagnostic criteria for substance use disorders to determine appropriate placement within the continuum of care.Employs interventions tailored to the client’s level of cultural and language literacy, cultural identity, learning preferences and disabilities, and spiritual and personal identity.Is familiar with medical and pharmacological resources in the treatment of substance use disorders.Understands contractual and program requirements for the provision of services and meets the standards set for units of service delivered and number of clients served.DocumentationDemonstrates knowledge of accepted principles of client record management.Protects client rights to privacy and confidentiality in the preparation and handling of records, especially in relation to the communication of client information with third partiesPrepares accurate, timely, and concise client records that are consistent with agency standards and comply with all applicable confidentiality rights of adolescents.EDUCATION AND EXPERIENCE: Must meet one of the following criteria:Bachelors degree in a directly related field plus four years of direct client service experience in mental health or substance abuse.Master’s degree in counseling or a directly related field with two years of direct client service experience in mental health or substance abuse, licensed or pursuing licensure preferredLICENSES, CERTIFICATIONS AND REGISTRATIONS:Current CPR and First Aid Certification if client contact is part of jobESSENTIAL PHYSICAL SKILLS:Ability to move about treatment facility, both indoors and outAbility to lift and carry 5 to 10 pounds reasonable accommodation will be made for otherwise qualified individuals with a disability.Reasonable accommodations will be made for otherwise qualified individuals with a disability.WORKPLACE STANDARDS:Adheres to company time and attendance standards, with understanding of the needs of a 24-hour residential program if applicable.Demonstrates knowledge of company policy and procedure.Performs other duties as assigned and maintains a safe work environment.SPECIAL REQUIREMENTS:Must have a valid driver's license.Must pass a level II background check and drug screen.Must maintain current training as required by Operation PAR, Inc. policiesENVIRONMENTAL CONDITIONS:Treatment program / hospital environmentExposure to individuals who may be experiencing emotional distress or agitationPossible exposure to clients with communicable diseasesInvolves some outdoor activitiesIn-home or community environmentsWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or protected veteran status.Florida’s Care Provider Background Screening Clearinghouse helps ensure that caregivers, health workers, and educators meet Level 2 background screening standards before they can work with children, seniors, or other vulnerable groups. 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