San Felipe Selling Demo Rep

Selling Demo Representative

As a Selling Demo Representative, you'll sell products through various selling and hospitality events to educate and inform Customers of product features to drive customer engagement and sales. Key responsibilities include following the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty. You will create an atmosphere of celebration by participating in total store events, engage Customers with enthusiasm, sharing product knowledge, samples, and savings/value information, and find opportunities to surprise and delight Customers. You will provide excellent customer service, answer product-related questions, and help Customers locate merchandise. You will review educational materials and experiences products prior to each scheduled event, ensure all selling material is printed and displayed to support customer engagement, and prepare, stage, execute, and close events, including product, equipment, supplies, safety/sanitation needs, marketing materials, sample payment, closing event in scheduling system, etc. You will prepare products for use in demonstrations/samplings, review daily sales reports, and understand success metrics. Food safety/sanitation responsibilities include ensuring compliance with federal, state, and H-E-B food safety regulations/standards and department SOPs daily, attending required food safety and related trainings, maintaining a professional, clean, healthy, and safe work environment, cleaning up workstation area, and assisting other sales Partners as needed.

Qualifications and key requirements include being 18+ years old, having experience in sales or customer service, and experience in product demonstration (preferred). Knowledge of sales or product demonstration (preferred), strong communication and interpersonal skills, strong customer service skills, ability to communicate all product ingredients and recipe components to inform Customers with allergy or dietary concerns, ability to read and interpret documents, ability to manage multiple priorities and shift focus between projects, ability and willingness to work flexible hours, and a passion for customer service and hospitality are also required. Physical demands include constantly standing, reaching at waist, and grasping; occasionally walking, reaching overhead, reaching at shoulder, reaching at knee, reaching at floor, bending, stooping, squatting, crouching, kneeling, stair climbing, pivoting, twisting, pushing/pulling with arms, pinching, and performing fine motor movements; and occasional exposure to cold & hot temperatures, loud noise, wet conditions. The ability to lift 35 lbs and manage more than 25 lbs is required.